Summary
Overview
Work History
Education
Skills
Timeline
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John Case

Geneva,Illinois

Summary

My name is John Case, I am a young hard working motivated worker. I enjoy long hours, and complicated tasks. I like to take difficult tasks head on and work to solve problems. I learn quickly and adapt fast. I work well alone as well as in teams. I prefer to become proficient in any tasks related to my job or around it. I enjoy taking as many hours as can be given and will take the hard shifts or tasks that others do not. I enjoy learning and always take a new job that im not versed on as a chance to expand my back ground and make myself more knowledgeable. I like to learn almost everything an employer will allow me to as I can become a better overall worker and be given more responsibility. Im open to any and all opportunities and look forward to speaking you about my future.

Overview

8
8
years of professional experience

Work History

Quality Assurance Specialist

Factor 75/HelloFresh
10.2023 - Current
  • Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.
  • Conducted thorough audits of manufacturing processes, resulting in increased efficiency and reduced defects.
  • Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
  • Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
  • Analyzed data from product testing, identifying trends and opportunities for improvement in both design and production processes.
  • Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
  • Maintained knowledge of industry best practices and evolving technologies, staying ahead of emerging quality assurance trends.
  • Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.

Warehouse Worker

NuComfort Supply
09.2022 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Completed cycle counts and monthly inventory.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

BDC Representative

Dodge Jeep Chrysler Ram
03.2022 - 08.2022
  • Identified and solved problems with minimal guidance to minimize disruptions to business.
  • Utilized consultative selling skills to identify key trends.
  • Identified and executed appropriate strategies for business success.
  • Used sales and order management systems and technologies to facilitate exceptional customer service.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met existing customers to review current services and expand sales opportunities.
  • Recorded accurate and efficient records in customer database.

Salesman

Paragon Mechanical Plumbing And Heating
01.2022 - 03.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet needs of customers.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed and implemented sales strategies to increase profits.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Generated new leads through networking and attending industry events.

IT Technical Support Representative

Myself
09.2021 - 01.2022
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Assisted with updating technical support best practices for use by team.
  • Configured hardware and granted system permissions to new employees.
  • Monitored systems in operation and quickly troubleshot errors.

Tradesman

Ocean Side Ceramics
03.2021 - 09.2021
  • Enhanced team goals and solved issues while collaborating with team members to develop service initiatives.
  • Maintained safety protocols while ensuring cost-effective and safe handling of [Type] equipment and materials.
  • Identified and resolved complex problems that affected business operations.
  • Monitored inventory, machines, tools and equipment to reduce project delays.
  • Expertly used wide range of tools for damage repair.
  • Read and interpreted drawings, plans and specifications to complete projects accurately.
  • Removed damaged portions of walls, walkways, partitions, and other similar structures in preparation for repairs.

Head Cook

Burrito Parrilla La Mexicana
09.2020 - 05.2021
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Placed orders to restock items before supplies ran out.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Set up and broke down kitchen for service.
  • Coordinated with team members to prepare orders on time.

Line Cook

McAllister's Deli
10.2019 - 06.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Plated and presented all dishes to match established restaurant standards.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Line Cook

Panera Bread
02.2019 - 06.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Head Coach

All Star Sports Inc
06.2016 - 06.2018
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Increased overall team proficiency by using educational drills and activities.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Organized and led practices and scrimmages to increase competitive attitude and skills.
  • Devised lessons on introductory and advanced skills to support safe and guided athlete development.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.

Education

Fire Science, EMT/Paramedic - First Responder, Fire Science

Waubonsee Community College
Sugar Grove, IL
05.2022

Associate of Arts - Music Theory And Composition

Waubonsee Community College
Sugar Grove, IL
05.2020

Skills

  • Materials Handling and Transport
  • Forklift Operation
  • Pallet Jacks
  • Facility Maintenance
  • Order Picking and Processing
  • Microsoft Word
  • Loading and Unloading
  • Material Safety Data Sheet
  • Manual Dock Chain Pulling
  • Shipment Optimization
  • Shipping and Receiving
  • Safety Protocols
  • Basic Mathematics
  • Documentation And Reporting
  • Issue Resolution
  • Sampling
  • Quality Assurance
  • Testing processes

Timeline

Quality Assurance Specialist

Factor 75/HelloFresh
10.2023 - Current

Warehouse Worker

NuComfort Supply
09.2022 - Current

BDC Representative

Dodge Jeep Chrysler Ram
03.2022 - 08.2022

Salesman

Paragon Mechanical Plumbing And Heating
01.2022 - 03.2022

IT Technical Support Representative

Myself
09.2021 - 01.2022

Tradesman

Ocean Side Ceramics
03.2021 - 09.2021

Head Cook

Burrito Parrilla La Mexicana
09.2020 - 05.2021

Line Cook

McAllister's Deli
10.2019 - 06.2020

Line Cook

Panera Bread
02.2019 - 06.2019

Head Coach

All Star Sports Inc
06.2016 - 06.2018

Fire Science, EMT/Paramedic - First Responder, Fire Science

Waubonsee Community College

Associate of Arts - Music Theory And Composition

Waubonsee Community College

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