CRM Systems
JOHN CASTELO
B2B Account Executive | Outside Sales
Norwalk ,CA
Summary
Results-driven B2B Account Executive with experience generating new business through outside field sales, cold calling, and door-to-door prospecting. Proven ability to deliver consultative telecommunications solutions, including business internet, mobility, voice, and commercial TV & streaming services, by engaging directly with business owners and decision-makers. Recognized for supporting territory expansion initiatives, identifying opportunities in previously non-serviceable locations, and converting newly serviceable areas into active business accounts through disciplined follow-up and relationship building.
Overview
11
11
years of professional experience
2
2
Certificates
2
2
Languages
Work History
Business Account Executive
Charter Communications, Time Warner Cable
02.2025 - 12.2025
- Performed B2B outside field sales within assigned territories, prospecting small, mid and large sized businesses through door-to-door visits, cold calling, and scheduled follow-ups.
- Supported territory expansion by securing customer commitments in previously non-serviceable locations and converting post-construction opportunities into Spectrum Business sales.
- Sold business internet, VoIP/landline phone systems, commercial tv/streaming services, wireless internet backup and business mobile services to owners and decision-makers.
- Conducted needs analysis to identify connectivity challenges and recommended tailored telecommunications solutions.
- Managed the full sales cycle from prospecting and discovery through solution presentation and order submission.
- Applied consultative selling techniques to address objections related to pricing, reliability, contracts, and competitors.
- Maintained accurate pipeline and activity tracking using CRM and internal sales tools.
- Operated independently in a high-velocity, activity-driven sales environment.
Licensed Insurance Agent
Freeway Insurance
12.2023 - 02.2025
- Focused on sales growth by generating leads and prospecting new clients
- Leveraged CRM tools, Turbo Rater, and carrier websites to identify potential customers and initiate contact
- Conducted outreach to potential clients, explaining policy benefits and tailoring solutions to meet their insurance needs
- Followed up with prospects who expressed interest but did not finalize purchases, successfully increasing conversion rates
- Scheduled follow up appointments to assist clients facing funding challenges, ensuring future sales opportunities
- Provided excellent customer service, addressing inquiries and resolving issues to build trust and facilitate sales
MMA Strength and Conditioning Workshop
Shark Tank Fitness
04.2020 - 06.2024
- Developed and hosted engaging workshops to generate interest and attract potential clients, emphasizing athletic development services
- Regularly reviewed and refreshed sales materials to resonate with target audiences and improve conversion rates
- Efficiently planned and coordinated workshop logistics to enhance client management and secure sales opportunities
- Led initiatives to maintain professionalism, strengthening brand reputation and client trust
- Proactively addressed and resolved minor client issues to ensure satisfaction and promote long-lasting client relationships
Licensed Insurance Broker
Freeway Insurance
03.2015 - 01.2020
- Delivered superior customer service
- Explained insurance products, suggested policy updates, and guided sales processes
- Identified prospective customers using established lead methodologies
- Generated new business and cross-sold existing customers to exceed sales expectations
Skills
B2B Outside Sales Territory Management Cold Calling Door-to-Door Prospecting Hunter Sales Mindset Lead Generation Consultative Selling Needs Analysis
Additional Information
Experienced in territory expansion initiatives, including identifying businesses in previously non-serviceable locations, securing customer commitments, and supporting network construction projects that enabled new service availability. Proven ability to follow up on completed build-outs and convert newly serviceable areas into active business accounts through consistent outreach and relationship management.
Software
Certification
Licensed Insurance Agent — 50 States
Timeline
Business Account Executive
Charter Communications, Time Warner Cable
02.2025 - 12.2025
Licensed Insurance Agent
Freeway Insurance
12.2023 - 02.2025
MMA Strength and Conditioning Workshop
Shark Tank Fitness
04.2020 - 06.2024
Licensed Insurance Broker
Freeway Insurance
03.2015 - 01.2020