John Castro
Placentia,CA
Summary
Proven track record in time management and customer service, exemplified by a flawless driving record with Ryder and exceptional efficiency at Old Dominion Freight Line. Specialized in enhancing delivery processes and fostering client trust, achieving significant improvements in transaction accuracy and installation precision. Expert in problem-solving and meticulous attention to safety standards. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Driver
Ryder
09.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Combo Driver
Old Dominion Freight Line Incva
01.2022 - 08.2023
- Minimized downtime during loading/unloading processes with careful attention to detail and efficient organization skills.
- Enhanced delivery efficiency by optimizing routes and schedules for combo driver tasks.
- Contributed to a positive work environment by assisting fellow drivers in troubleshooting issues, sharing knowledge, and providing support when needed.
- Collaborated with dispatchers and other drivers to ensure seamless coordination of deliveries, pickups, and route adjustments.
Money Transfer Security
Garda World Cash
03.2020 - 03.2021
- Handled sensitive customer information with discretion, maintaining confidentiality at all times.
- Achieved high levels of accuracy in processing transactions by meticulously following established protocols.
- Assisted customers in completing transactions, leading to a higher rate of successful transfers.
- Developed strong relationships with clients, fostering trust and confidence in our services.
Pest Control Installer
Home Team Pest Defense
01.2019 - 01.2020
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
Education
Credits - EMT
Chaffey College
Rancho Cucamonga, CADiploma - Firefighting
Henry J Kaiser High School
Fontana, CA05.2014
Skills
- Time Management
- Customer Service
- Clean Driving Record
- Problem-Solving
Certification
- Bureau of Security and Investigative ServicesDate IssuedFebruary 2020Expiration DateFebruary 2022
- Old Dominion truck driver training programDate IssuedSeptember 2022
- Chaffey College tech prop course Date IssuedOctober 2011
- Apache Knife Combat SchoolDate IssuedJune 2012
- Twenty-Fourth Annual IEFEA Fire Explorer AcademyDate IssuedDecember 2015
- 24th IEFEA AcademyDate IssuedDecember 2015
- G4S secure solutions/ security officer training Date IssuedFebruary 2020
- First Responder Awareness/operations Date IssuedFebruary 2015
- Fire Technology Date IssuedDecember 2013
- Vocational placement specialist Date IssuedMay 2014
- Transition partnership program Date IssuedMay 2014Expiration DateMay 2014
- Workability 1Date IssuedMarch 2012
- Smith system Date IssuedOctober 2023
Timeline
Driver
Ryder
09.2023 - Current
Combo Driver
Old Dominion Freight Line Incva
01.2022 - 08.2023
Money Transfer Security
Garda World Cash
03.2020 - 03.2021
Pest Control Installer
Home Team Pest Defense
01.2019 - 01.2020
Credits - EMT
Chaffey College
Diploma - Firefighting
Henry J Kaiser High School