Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

John Cazares

Tampa

Summary

Versatile and results-oriented professional with a proven track record at Nacho's Tacos LLC, enhancing operational efficiency and customer satisfaction. Skilled in operations management and relationship building, demonstrated through cost reduction initiatives and fostering customer loyalty. Expertise in documentation and maintaining DOT compliance showcases a commitment to excellence and safety.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Owner/Operator

Nacho's Tacos Llc
01.2020 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.

Lead Roustabout

OTG Containment
03.2015 - 11.2019
  • Contributed to cost savings initiatives by identifying opportunities for waste reduction in operations and materials usage.
  • Improved overall site safety with implementation of best practices and constant communication among crew members.
  • Increased productivity by optimizing work schedules and assigning tasks according to skill levels and experience.
  • Coordinated with other departments like drilling crews and production personnel for seamless integration of operations.
  • Led a team of roustabouts in daily tasks such as drilling, lifting, and rigging operations to maintain smooth workflow on the rig.
  • Assisted with rigging and installation of production equipment, pumps and pipes.
  • Worked in extreme weather conditions and hazardous areas to keep rigs operational.

Sales Associate

Sprint
05.2012 - 03.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.

Education

Diploma -

Southwest High School
San Antonio, TX
05.2012

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Relationship management
  • DOT compliance
  • Commercial driver's license
  • Safe driving skills
  • Heavy lifting
  • Safe driving practices
  • Vehicle inspections
  • Attention to detail
  • Clean MVR

Certification

160 hour CDL certification

X Endorsement

Languages

Spanish
Native or Bilingual

Timeline

Owner/Operator

Nacho's Tacos Llc
01.2020 - Current

Lead Roustabout

OTG Containment
03.2015 - 11.2019

Sales Associate

Sprint
05.2012 - 03.2015

Diploma -

Southwest High School

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John Cazares