John Cellini
College Station,TX
Summary
Accomplished retail leader with extensive experience in multi-unit management, team development, and operational excellence. Proven ability to drive sales, enhance customer satisfaction, and foster collaborative environments that promote brand loyalty. Adept at aligning processes with evolving business needs while maximizing efficiency and profitability.
Overview
12
12
years of professional experience
Work History
General Manager
Office Depot
02.2023 - Current
- Collaborated with team to develop operational strategies for improved efficiency.
- Assisted in daily management tasks to ensure smooth operations and customer satisfaction.
- Supported inventory management processes to optimize stock levels and reduce waste.
- Engaged with staff to promote a positive work environment and enhance teamwork.
- Participated in training programs to gain knowledge of industry best practices and tools.
- Contributed ideas for process improvement initiatives during team meetings.
- Adapted quickly to changes in operational demands, ensuring consistent service delivery.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Assistant Store Manager
Total Wine & More
01.2023 - 08.2023
- Assisted in managing daily store operations and staff scheduling to ensure efficient workflow.
- Trained and mentored new employees on customer service protocols and product knowledge.
- Implemented inventory control processes, reducing stock discrepancies through regular audits.
- Developed promotional displays to enhance product visibility and drive sales performance.
Assistant Store Manager
Lowes Home Improvment
01.2014 - 12.2022
- Analyzed sales data to identify trends and recommend strategies for improvement.
- Coordinated team meetings to communicate goals, updates, and performance expectations effectively.
- Resolved customer inquiries and complaints swiftly, enhancing overall satisfaction and loyalty.
- Maintained compliance with company policies and procedures to uphold operational standards.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
No Degree - General Studies
Upper Darby High School
Upper Darby, PASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
Timeline
General Manager
Office Depot
02.2023 - Current
Assistant Store Manager
Total Wine & More
01.2023 - 08.2023
Assistant Store Manager
Lowes Home Improvment
01.2014 - 12.2022
No Degree - General Studies
Upper Darby High School