JOHN CERRATO
Matthews,NC
Summary
Proven Success Senior Systems Engineer with strong experience managing server infrastructures and data-center operations across Windows and VMware platforms. Effectively plan, install, configure and optimize IT infrastructures to achieve high availability and performance. Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Project Engineer/Solutions Architect
Dynamic Quest
01.2019 - Current
- Engineering of new 365 tenants and migrations from on-premise exchange
- Design and engineer of Microsoft Sharepoint Teams and OneDrive
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Managed technical integration, systems engineering program management, customer support and program management.
- Handled network and security assessments for assigned clients
- Maintain, upgrade, and implement improvements to VMWare ESXi infrastructure for clients
- Assists in evaluation, recommends negotiations and contracts for the purchases of system software products
- Creating Scope Of Works using Autotask CRM
- Performs technical analysis, installation, maintenance and modification of operating system software
- Troubleshoots and resolves problems and monitors system performance while simultaneously support staff engaged in similar efforts
- Providing on-site engineering, installation, system check out and certification of new system installations.
- Managed projects effectively to deliver finished work on time.
Senior Systems Engineer
National Agents Alliance, Inc
07.2018 - 01.2019
- Configured, Migrated and managed users on the 0365 Portal consisting of exchange hybrid on-premise and online, Azure, SharePoint Online, Skype and handling migration from for departments from exchange 2010.
- Veeam Backup / 365 Backups assign needed backup jobs for production and test environments.
- Storage Area Network design and management
- Vmware Infrastructure design and management
Senior Systems Engineer
Corporate Headquarters, Bojangles' Restaurants, Inc
10.2017 - 06.2018
- Configured, Migrated and managed users on the 0365 Portal consisting of exchange hybrid on-premise and online, Azure, SharePoint Online, Skype and handling migration from BOX to OneDrive for departments.
- Veeam Backup / 365 Manager to assign needed backup jobs for production and test environments.
- SAN Management of EMC VNX5200/5300 systems
- Exchange 2013 Management of DAGS and other functions
- Engineering & Support of VMware 6.5 ESX between two datacenters.
- Orion (SolarWinds) configuration and monitoring of systems.
Systems Engineer
METROLINA ASSOC FOR THE BLIND
03.2015 - 12.2017
- Office intranet administrator for company internal site.
- Virtualization of physical servers and support of VNX and Data Domain appliances
- Policy and Procedures administrator for HIPAA/PCI Compliance
- Designing and Engineering of Veaam backup and DR
- Documented all server and network problems and other unusual events
Senior Engineer
AT-NET Services, Inc
01.2017 - 10.2017
- Documented system configuration, mapping and processes.
- Collaborated with executive team to define business requirements and systems goals.
- Designed and implemented system security and data assurance.
Systems Engineer & Project Manager
BROWN & BROWN INSURANCE
10.2007 - 02.2015
- Documented system configuration, mapping and processes.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Collaborated with executive team to define business requirements and systems goals.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
Senior Systems Engineer
IBM CORPORATION
07.2005 - 01.2007
- Configured and Deployed out new environments on several applications on windows for IBM Clients
Field Network Engineer
MTM TECHNOLOGIES
01.1998 - 01.2004
- Diagnosed and resolved hardware and software issues.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
High School Diploma -
John Jay High School
Hopewell Junction, NY1994
Skills
- Microsoft Azure and 365 System Engineering
- SolarWinds (Orion)
- Microsoft Exchange On Premise
- Windows Server OS 2000-2022
- VMware OS /VDI
- Storage Area Networks - DELL EMC/Pure Storage
- Pre-sales support and scoping of Projects
- Microsoft Windows 10/11
- Project Management
- Rapid Fire Network Detective Assessments
- Veeam Backup & Replication
- O365 Exchange Online, SharePoint, OneDrive and Skype/Teams
- Hyper-V
- Datto RMM/Sceen Connect
- AutoTask and ITGlue Management
- Auvik Management
- VMware Cloud Director
Certification
CompTIA Hardware and Software Certified A+
Microsoft Certified Professional - Server 2012
VMware Certified Professional 5 - Data Center Virtualization
VMware Certified Professional 6 - Data Center Virtualization
VMware Certified Professional 6 – Desktop and Mobility (VCP6-DTM)
Microsoft Azure Fundamentals -AZ-900
Level 4 CJIS Certification - June 2021-June 2024
GCIC CJIS Network Operator Certification - Georgia Bureau of Investigation
Community Service
Rombout Fire Company -Fishkill NY
Active Member 1991-2008
Exempt and Life Member -Current
Timeline
Senior Project Engineer/Solutions Architect
Dynamic Quest
01.2019 - Current
Senior Systems Engineer
National Agents Alliance, Inc
07.2018 - 01.2019
Senior Systems Engineer
Corporate Headquarters, Bojangles' Restaurants, Inc
10.2017 - 06.2018
Senior Engineer
AT-NET Services, Inc
01.2017 - 10.2017
Systems Engineer
METROLINA ASSOC FOR THE BLIND
03.2015 - 12.2017
Systems Engineer & Project Manager
BROWN & BROWN INSURANCE
10.2007 - 02.2015
Senior Systems Engineer
IBM CORPORATION
07.2005 - 01.2007
Field Network Engineer
MTM TECHNOLOGIES
01.1998 - 01.2004
High School Diploma -
John Jay High School
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