Purpose-driven operations manager with several years of experience supervising at high levels. Expert in consistently meeting goals on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Nodor International, Inc.
Carrollton, Texas
06.2023 - Current
Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Drafted policies related to storage space utilization and distribution operations.
Communicated regularly with other departments regarding supply chain activities.
Resolved customer complaints related to product quality or delivery issues.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Developed strategies to optimize workflow processes in order to maximize productivity.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Ensured that all orders were accurately fulfilled in a timely manner.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Generated warehouse shipping documents, packing lists and invoices.
Operated forklifts to fill or empty overhead spaces.
Project Manager
Spangler Renovations
Carrollton, Texas
06.2022 - 06.2023
Developed and maintained project plans, timelines, and budgets.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Identified risks associated with each project and developed strategies for mitigating those risks.
Provided guidance to team members regarding tasks assigned to them.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Managed multiple projects with competing deadlines simultaneously.
Built and established strong partnerships with teams, vendors and contractors.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Conducted periodic inspections of job sites for quality and progress.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Assistant General Manager
Barrel & Bones
The Colony, Texas
12.2021 - 06.2022
Monitored inventory levels and placed orders for new stock as needed.
Ensured that customer service standards were met or exceeded at all times.
Managed daily operations of the store, including scheduling and supervising staff.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Negotiated contracts with vendors to secure favorable terms and pricing.
Implemented safety protocols to protect both customers and employees from potential hazards.
Provided training, guidance, and support to staff members on proper procedures and policies.
Identified opportunities for cost savings and operational efficiency improvements.
Analyzed financial data and prepared reports for senior management.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Oversaw facility maintenance and repairs to ensure a high standard of presentation.
Bar Manager
Alamo Drafthouse
Richardson, Texas
03.2016 - 12.2021
Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
Assisted in developing menus featuring seasonal ingredients from local suppliers.
Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Coordinated with chefs on food pairings for cocktails or beer selections.
Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Poured wine, beer and cocktails for patrons.
Planned and coordinated special events to boost customer numbers and profits.
Oversaw food preparation, production and presentation according to quality standards.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Distributed food to service staff for prompt delivery to customers.
Assisted staff by serving food and beverages or bussing tables.
Delegated work to staff, setting priorities and goals.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
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