John Chang
Merced,CA
Summary
Motivated professional seeking to gain valuable experience while expanding knowledge and skills. Strong interpersonal abilities and a proven commitment to excellence, with a desire to contribute to a dynamic team and grow within a supportive, challenging environment.
Delivery professional with background in ensuring timely and accurate deliveries. Known for maintaining high standards and achieving results through effective communication and teamwork. Adaptable to changing needs and consistently dependable in collaborative settings.
Overview
7
7
years of professional experience
Work History
Delivery Associate
Amazon DSR2
02.2025 - 08.2025
- Safely loaded and unloaded packages, ensuring accurate and timely deliveries.
- Delivered packages to customers while maintaining professionalism and customer satisfaction.
- Performed basic vehicle inspections and adhered to safety protocols.
- Utilized smartphones and handheld devices for navigation, scanning, and tracking.
Cashier/Customer Service/Janitor/Cart Pusher
Walmart
05.2021 - 12.2024
- Handled transactions accurately and managed incoming/outgoing cash flow.
- Provided friendly and efficient customer service, resolving issues effectively.
- Maintained a clean and safe store environment through regular sanitization.
- Assisted in front-end operations by collecting carts and supporting team efficiency.
Cashier/Car Wash Attendant
Chevron
02.2019 - 12.2019
- Assisted customers at the register, providing friendly and efficient service.
- Restocked iceboxes, snack bar, shelves, and other store inventory to maintain product availability.
- Operated car wash, ensuring vehicles were cleaned thoroughly and properly.
- Maintained cleanliness of pump stations, removed trash, and kept outdoor areas tidy.
- Used equipment such as a leaf blower to keep the lot clean and organized.
Education
High School Diploma -
EL CAPITAN HIGH SCHOOL
06.2016
Skills
- Bilingual: English & Hmong
- Customer Service & Retail Sales
- Team Collaboration & Leadership
- Resilient, Hardworking, and Persistent
- Food Service & Reception Experience
- Automotive Knowledge
- Loading and unloading
- Package handling
- GPS navigation
- Deadline adherence
- Efficient navigation
- Time management skills
- Safe driving
- Attention to detail
- Positive attitude
- Lifts up to 50 pounds
Accomplishments
- Maintained consistent and on-time delivery record with 95% of all orders arriving on time or ahead of schedule.
- Named Amazon TLC Dash “Driver of the Quarter” in May, 2025.
- Received Manager's Choice achievement award at Amazon TLC in March, 2025.
- Trained and mentored 10 employees.
- Completed manager training program.
- Documented and resolved hose /vacuum line which led to working properly and efficiently.
Languages
English
Professional Working
Hmong
Full Professional
Timeline
Delivery Associate
Amazon DSR2
02.2025 - 08.2025
Cashier/Customer Service/Janitor/Cart Pusher
Walmart
05.2021 - 12.2024
Cashier/Car Wash Attendant
Chevron
02.2019 - 12.2019
High School Diploma -
EL CAPITAN HIGH SCHOOL
ACHIEVEMENTS/COLLABORATIONS
- Merced P.D. Explorer 2016-2018
- Automotive Experiences Outside of School 2010-2014
- Leo Club 2012-2016
- General Labor (Quad Graphic, Wellmade Product)
- UC Merced Hmong Student Association Member 2018-2020