John Chea
Biddeford
Summary
Accomplished Automation Technician with a proven track record at Prescott Metal-EAM, enhancing manufacturing operations through expert application of process automation and electrical troubleshooting. Demonstrates exceptional problem-solving abilities and teamwork, significantly improving system efficiencies. Skilled in AutoCAD and electrical/mechanical schematics, adept at driving projects to completion with meticulous attention to detail and excellent communication.
Overview
25
25
years of professional experience
Work History
Automation Technician
Prescott Metal-EAM
02.2014 - Current
- Reviewed drawings and code specifications to determine appropriate layouts for wiring installations in building automation systems.
- Participated in cross-functional meetings to provide input on potential areas of improvement within manufacturing operations using automation technologies.
- Trained operators on the use of newly installed automation equipment, contributing to a seamless transition during implementation phases.
- Provided technical support to operators, addressing issues promptly to minimize production delays.
- Performed root cause analysis on automation-related issues, recommending corrective actions to prevent future occurrences.
- Hung enclosures, ran conduits and pulled wires to complete electrical systems installations.
- Performed cabinet modifications
- Proficient in reading mechanical/electrical schematics
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Fork truck certified
Service and Accessibility Manager
BlackBear Medical
03.2011 - 02.2014
- Repair and supervise the repair of power mobility and other durable medical equipment
- Ensure that timely and professional service is provided to maximize customer satisfaction while minimizing unbillable time
- Oversee, coach and train workers in all Service Department functions
- Handle customer questions and complaints in person, by telephone, or by email in a professional, helpful, and tactful manner
- Prepare quotes for order and ensure receipt of parts used in service repairs or replacement using established process and the computerized billing and inventory system
- Installed wheelchair ramps, ceiling lifts, and chairlifts
Electrical Apprentice
East Coast Electrical
03.2009 - 04.2011
- Installed electrical conduit and wiring for power, controls, and lighting
- Full electrical service provided in residential and commercial settings
- Pulled EMT and PVC conduit wire according to plans and code requirements.
CNC Technician
Machine and Electrical Consultants
01.2000 - 05.2009
- Installed, serviced, maintained and repaired sophisticated CNC Machine Tools; including Capital Equipment, mills, and lathes
- Employed a wide variety of hand/power tools including hoists, drills, precision measuring instruments and electronic devices
- Inspected equipment to diagnose operational issues.
- Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Education
Associates Degree in Electro-mechanical Technology -
Southern Maine Community College
South Portland, ME06-2004
Skills
- Electrical troubleshooting
- Process automation
- Pneumatic systems
- Variable frequency drives
- Servo motor control
- AutoCAD proficiency
- Technical support
- Electrical component repair
- Wiring installation
- Technical manual interpretation
- Service documentation
- Component fabrication
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Electrical/mechanical schematics
Timeline
Automation Technician
Prescott Metal-EAM
02.2014 - Current
Service and Accessibility Manager
BlackBear Medical
03.2011 - 02.2014
Electrical Apprentice
East Coast Electrical
03.2009 - 04.2011
CNC Technician
Machine and Electrical Consultants
01.2000 - 05.2009
Associates Degree in Electro-mechanical Technology -
Southern Maine Community College
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