John Christopher Kaczmarczyk
Estero,FL
Summary
- Energetic and highly motivated professional with extensive experience of safely transporting medical records, specimens, test results and images to and from medical facilities. High attention to detail with great focus on timely deliveries and knowledge of both local streets and interstate highways. Possess a valid driver license and willing to pass a MVR check.
- Over 17 years of experience in commercial driving
- Valid driver's license with excellent driving record
- In-depth knowledge of laws and regulations regarding the governing of motor vehicles
- Hands-on experience in performing the general cleaning and maintenance of vehicle
Professional medical logistics expert with strong background in time-sensitive deliveries. Known for reliability, adaptability, and commitment to maintaining strict protocols. Skilled in managing routes, ensuring secure and timely transport of medical specimens, and working collaboratively with healthcare teams. Recognized for excellent communication, problem-solving abilities, and consistent focus on achieving results.
Overview
25
25
years of professional experience
Work History
Medical Courier
Krieger Logistics Solutions
01.2015 - 01.2021
- Take item and delivery instructions from facility and ensure that it is well understood
- Ensure that medical records, images or specimens are properly loaded and secured in the van
- Make sure that all corresponding documentation is available with each item
- Check documentation to ensure credibility and conformity
- Chart out best possible route to the destination keeping traffic and mileage in mind
- Drive van to designated facility to deliver or pick up items
- Ensure that delivery receipts are signed by recipients and designations verified
- Ensure the safety of each item during delivery
- Update delivery information on the company database in a real time manner
- Log mileage and maintenance information in company provided log book
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
- Supported team members during high-volume periods or absences by covering additional routes when necessary.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
- Strengthened client relationships by consistently meeting or exceeding delivery expectations and deadlines.
- Contributed to the overall success of the company by consistently prioritizing customer needs, maintaining a strong work ethic, and demonstrating a commitment to excellence in every aspect of the role.
- Implemented inventory control measures for proper storage and tracking of medical supplies during transport.
- Provided exceptional customer care by responding promptly to inquiries, addressing concerns efficiently, and maintaining open lines of communication with all parties involved in the shipping process.
- Assisted in training new couriers on company protocols, safety procedures, and route navigation techniques.
- Streamlined communication between dispatchers, patients, and healthcare providers for efficient coordination of service requests.
- Reduced transportation costs through effective fuel management and regular vehicle maintenance checks.
- Increased accuracy in record-keeping through diligent documentation of shipment details, including pickup times, delivery locations, and recipient signatures.
- Minimized delivery errors, carefully verifying recipient information and delivery contents.
- Assisted in training new couriers, sharing best practices for safe and efficient deliveries.
- Conducted routine vehicle maintenance checks to ensure safety and reliability of transport.
- Ensured timely delivery of medical supplies to healthcare facilities, reducing potential delays in patient care.
- Optimized delivery schedules for maximum reliability, fostering trust with healthcare partners.
- Supported patient confidentiality by complying with HIPAA regulations during all deliveries.
- Improved patient outcomes by providing rapid transportation of critical lab specimens.
- Streamlined inventory management for transport supplies, ensuring readiness for all delivery scenarios.
- Increased efficiency in delivery routes, streamlining operations and minimizing transport times.
Medical Courier
Stryker Corporation
01.2000 - 01.2015
- Ensured counting and inventory of all medical items to be picked or dropped
- Made sure that each item is secured properly in the transport vehicle
- Arrange items along with proper documentation
- Assist medical courier in charting out appropriate routes to destination
- Handle waste management duties in accordance to the company's protocols
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Tailored delivery approaches to accommodate sensitive or urgent medical shipments.
- Strengthened relationships with healthcare providers, understanding and meeting their specific delivery needs.
- Enhanced delivery tracking system accuracy, providing real-time updates to healthcare clients.
- Reduced risk of specimen contamination, meticulously following handling guidelines.
- Facilitated urgent deliveries during critical situations, contributing to timely patient diagnostics.
- Contributed to environmental sustainability by optimizing route planning for fuel efficiency.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Obtained signatures for delivery documents and packages.
- Managed delivery route for optimal use of time and fuel.
- Delivered packages to customer doorsteps and business offices.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Handled receipt, storage, identification and delivery of products for clients.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Escalated issues to supervisor for immediate remediation.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Processed payments and handled cash transactions to secure proper compensation.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
Chauffeur
Prestige Tranpsporation Services
12.1995 - 09.1997
- Updated logs and tracking documents accurately and according to schedule requirements.
- Vacuumed, cleaned and sanitized vehicles between customers.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
- Calculated bills, issued receipts and accepted payments.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
- Demonstrated excellent knowledge of local attractions, restaurants, hotels, and venues to provide helpful recommendations for clients when requested.
- Consistently navigated efficiently through various routes to reach destinations on time or ahead of schedule.
- Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.
- Managed diverse itineraries, adapting quickly to schedule changes and last-minute requests from clients.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Built lasting relationships with clients through exceptional customer service and attentiveness to their needs.
- Generated increased referrals by consistently exceeding expectations in both service quality and personal presentation standards.
- Conducted routine vehicle inspections to ensure proper maintenance and address any potential issues before they escalated.
- Remained up-to-date with flight schedules and monitored delays or cancellations closely to promptly adjust pick-up times as needed.
- Facilitated stress-free travel experiences by anticipating client needs and addressing them proactively, such as providing refreshments or adjusting vehicle temperature settings.
- Handled financial transactions accurately while maintaining records of expenses for company reporting requirements.
- Collaborated with dispatchers effectively for smooth assignment scheduling and communication updates throughout shifts.
- Contributed to the company''s positive reputation by consistently maintaining a high level of professionalism, discretion, and attention to detail in all aspects of chauffeuring services.
- Participated in ongoing training sessions for defensive driving techniques, staying current on best practices for maximizing passenger security.
- Checked in with dispatch service and updated with current location.
- Operated party vehicles, buses and town cars.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Education
Bachelor of Science - Information And Communication Technology
Florida State University
Tallahassee, FL06-2025
Bachelor of Arts - Fine Arts
University of North Dakota
Grand Forks, ND06-2000
Skills
- Safe transportation
- Safe loading and unloading
- Pre and post trip checkup of vehicle
- Attention to the detail
- Log book maintenance
- Minor roadside repairs
- Attention to confidentiality
- Handling pharmaceutical materials
- Excellent driving skills
- Punctuality
- Delivering medical records
- Building physician relationships
- Processing samples
- Confidentiality
- Coordinating efficient routes
- Delivering time-sensitive specimens
- Efficient navigation
- Pickup of patient documentation
- Clean Driving Record
- Package pickup and delivery
- Vehicle loading
- Local routes
- Sorting
- Documentation
- Handheld scanning devices
- Business processes and procedures
- Problem-solving abilities
- Dispatch
- Reliability
- Customer Satisfaction
- Vehicle Inspection
- Defensive Driving
- Safety Procedures
- Customer interaction
- Inspect vehicles
- Transport laboratory specimens
- Collect payments
Timeline
Medical Courier
Krieger Logistics Solutions
01.2015 - 01.2021
Medical Courier
Stryker Corporation
01.2000 - 01.2015
Chauffeur
Prestige Tranpsporation Services
12.1995 - 09.1997
Bachelor of Science - Information And Communication Technology
Florida State University
Bachelor of Arts - Fine Arts
University of North Dakota