JOHN CIACCIO
Norwalk,CT
Summary
Dedicated delivery courier with proven efficiency in managing multiple orders and providing exceptional customer service. Strong attention to detail and adherence to safety protocols ensure timely and accurate deliveries.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Delivery Courier
DOOR DASH, LYFT
NORWALK, CT
01.2023 - Current
- Delivered food orders efficiently to customers using GPS navigation.
- Communicated with customers regarding delivery status and order updates.
- Managed multiple deliveries simultaneously while maintaining accuracy and timeliness.
- Collaborated with restaurant partners to ensure order completeness and quality.
- Followed safety protocols to maintain personal and public safety during deliveries.
- Utilized mobile applications for tracking deliveries and managing schedules effectively.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
- Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
- Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
Floral Delivery Driver
Self-employed
Norwalk, Connecticut
01.2020 - 01.2023
- Delivered medical supplies to healthcare facilities and patients.
- Ensured compliance with safety and handling regulations for medical materials.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Established professional relationships with clients for reliable service.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Ensured timely pick up and delivery of packages within designated time frames.
- Assisted in loading and unloading items into vehicles as needed.
- Used GPS technology for efficient route planning during deliveries.
- Handled customer inquiries and provided exceptional service on-site.
- Packaged floral products securely to prevent damage during transport.
- Reported any issues encountered while making deliveries to supervisor immediately.
- Responded promptly to customer inquiries via phone call or email.
- Ensured proper handling of flowers during transport to prevent damage or wilting.
- Picked up extra supplies from vendors when necessary for upcoming events or orders.
- Adhered to traffic laws and speed limits while operating a company vehicle.
- Loaded delivery van with floral arrangements and bouquets for delivery.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Education
Some College (No Degree) - Buisness
QCC
NYCCertification
HIPAA COMPLIANCE CERTIFICATION
Timeline
Delivery Courier
DOOR DASH, LYFT
01.2023 - Current
Floral Delivery Driver
Self-employed
01.2020 - 01.2023
Some College (No Degree) - Buisness
QCC