Manager
- Led cross-functional teams to develop innovative IT solutions enhancing operational efficiency.
- Implemented strategic planning initiatives aligning technology services with business objectives.
- Spearheaded client engagement strategies, improving customer satisfaction ratings significantly.
- Collaborated with stakeholders to define project scope and ensure alignment with organizational goals.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
