Manager
Tesla It Solutions
11.2025 - Current
- Led team in implementing innovative IT solutions to enhance operational efficiency.
- Mentored junior staff in technical skills and best practices for customer support excellence.
- Analyzed performance metrics to identify process improvements and drive system enhancements.
- Oversaw budget management for IT projects, ensuring adherence to financial guidelines and resource allocation.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.