Outgoing, motivated team player eager to contribute dynamic customer service, administrative, supervisory, team building, and organizational skills towards supporting the objectives of an organization that rewards reliability, dedication, and solid work ethics with opportunities for professional growth.
A results-oriented professional with the proven ability to create an efficient and quality department.
Exceptionally well organized, detail-oriented, and resourceful. Effective in high pressure situations.
Diplomatic and tactful to maintain goodwill to ensure positive and productive, and long-term working relations with people of all levels.
Learn quickly. Rapidly develops any specialized knowledge needed to perform at peak efficiency.
Committed to professional development.
Strong communications and interpersonal skills/self-starter and team player.
Overview
28
28
years of professional experience
Work History
Operation Manager
Saddle Creek Logistics
Ft. Worth, TX
01.2022 - 01.2024
Managed a million square feet fulfillment center with 6 supervisors and 180+ warehouse associates in multiple areas throughout warehouses
Responsible for expense budget, hiring and firing, creating and refining processes, succession planning, KPIs and managing change
Effectively manages staffing to meet UPH and CPU goals
Coached and improved supervisors' management skills to oversee daily and weekly operations, coaching them on planning, quality, resource utilization, and individual performances
Inspires team to high levels of achievement through positive reinforcement and persuasive messages
Improves process and operational consistency to reduce cost
Ensure all warehouse safety protocols are being established and followed
Shipping Manager
Fresenius Medical Care
Coppell, TX
01.2018 - 01.2022
Manage employees engaged in verifying and keeping records on incoming and outgoing shipments and in preparing items for shipment
Plans, directs, and coordinates the activities of the shipping department in an organized, safe, and sanitary work environment that is incompliance with the Company's policies
Coordinates load out schedule with in-house distribution and outside contractors to ensure the timely and accurate loads
Provides supervision, training, scheduling, and guidance to shipping personnel
Conduct annual performance reviews and provide continual feedback on both positive and negative performance
Operation Manager
Petco Distribution Center
Garland, TX
01.2014 - 01.2018
Managed a 200.000 square feet distribution and warehouse center which consists of 70 employees
Prioritize, assign, and review duties and work activities to meet productivity and quality goals
Review the performance of all departments
Communicate goals and performance standards to employees
Manage labor and supply costs to work within financial budgets
Coach and counsel employees towards improved performance
Monitor time entry, vacations, absences, and tardiness
Assure employees compliance with safety and quality requirement
Quality Control Manager
Staples fulfillment Center
Coppell, TX
01.2010 - 01.2014
Proactively managed 20 employees, with accountability for quality control and training/cross-training, performing annual performance reviews, conducting weekly employee meetings, and diplomatically implementing disciplinary actions
Responsible for monitoring and maintaining quality and compliance targets
Monitoring and auditing customer orders to ensure high standards of quality
Completed final inspection prior to shipping
Responsible for conveyor system in Quality Control to insure free of jams for consistent workflow to shipping
Warehouse Manager
Office Depot Inc.
Grand Prairie, TX
01.1996 - 01.2010
Managed a 150.000 square feet distribution and warehouse center which consists of 50 employees
Managed the flow of all inbound containers
Established and executed work schedules to ensure all tasks are completed daily
Ensured all procedures were adhered to established procedures
Recruited, trained, and inducted appropriate personnel to support warehouse activities
Assure employees compliance with safety and quality requirements
Import Container
Transportation Manager
Office Depot Inc.
Grand Prairie, TX
01.1996 - 01.2010
Responsible for managing 70 drivers which consist of training/cross-training, check rides to insure all drivers are meeting productivity
Processed and maintained fleet program for over 75 units while meeting and exceeding the budget plan of 1 million
Defined, developed, wrote, and integrated streamlined/centralized operational procedures and processes to boost efficiency, productivity, and quality assurance
Responsible for progressive discipline process for direct reports
Education
Tarrant County College
US Army NCO Academy
US Army Logistical School
Skills
Code of Ethical Behavior
Performance Management Leadership
United States Army Logistical
Hazardous Material Training
Leadership Essential
Warehouse Management Production
Transportation Safety
Packing and Handling of Electrostatic Discharge Sensitive Items Course