John Clements
Henagar,AL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Dollar General
Fort Payne, AL
12.2018 - 03.2024
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Coordinated with vendors to secure product availability.
- Answered customer questions and resolved complaints in a timely manner and addressed any issues that may arise during store hours.
- Maintained a safe working environment by enforcing safety regulations.
Education
Associate of Arts - Business Administration
Northeast Alabama Community College
Rainsville, AL05-2013
Skills
- Stock management
- Loss Prevention
- Display Setup
- Customer Service and Engagement
- Regulatory Compliance
References
References available upon request.
Timeline
Assistant Store Manager
Dollar General
12.2018 - 03.2024
Associate of Arts - Business Administration
Northeast Alabama Community College