JOHN COLLIER
Columbia,TN
Summary
Dynamic Global Supplier Account Manager with Philips Healthcare, excelling in strategic sourcing and supplier negotiation. Achieved a 25% improvement in operational flow and delivered significant cost savings. Proven leader in relationship management and continuous improvement, driving innovative solutions that enhance collaboration and efficiency across diverse teams.
Overview
26
26
years of professional experience
Work History
Global Supplier Account Manager
Philips Healthcare
Nashville, TN
01.2022 - Current
- Managed execution and development of strategic supplier relationships across global markets.
- Oversaw sourcing of materials and services to enhance cost efficiency and collaboration.
- Directed implementation of a major global recall and repair services platform across multiple channels.
- Streamlined repair cycle process, resulting in a 25% improvement in operational flow.
- Collaborated with internal and external teams on end-to-end service solutions, reducing logistics spending by approximately 50%.
- Delivered year-over-year cost savings across various commodity lines, surpassing established goals.
- Negotiated supplier agreements to effectively manage risks and implement change.
- Executed lean and continuous improvement initiatives across managed suppliers.
Supply Chain Optimization, Operations Manager / Compliance Lead
GEODIS
Brentwood, TN
09.2017 - 01.2022
- Managed multiple customer portfolios across various distribution sectors in North America, overseeing daily operations worth $200 million annually.
- Achieved 100% renewal of client contracts with applicable increases to enhance ROI.
- Developed innovative solutions tailored to customer needs, improving vendor reliability and upselling valued services.
- Established best-in-class retail consolidation program within 12 months, recovering from previous losses and growing by 150% in 18 months.
- Set market benchmarks for Best In Class On-Time, In Full performance at Wal-Mart, achieving 98% for three consecutive years.
- Enhanced margins for new and existing client contracts, optimizing vendor purchasing agreements across multiple 3PLs.
- Facilitated weekly team calls to maintain metrics and share expertise across the team.
- Led requirements gathering and design for integration touchpoints, managing go-live and cutover planning.
National Accounts Manager/Director of Retail Compliance
EPSON AMERICA
Plainfield, IN
09.2009 - 08.2017
- Directed daily CRM teams and managed operations exceeding $2B in annual sales.
- Established operational excellence and service policies to enhance distribution across North America, Canada, and Latin America.
- Strengthened client relationships, driving year-over-year revenue growth.
- Improved order fulfillment, reducing lead time from five days to three hours.
- Increased sales by 200% with top online retail distributor through a unique competitive pricing package.
- Reduced fulfillment time from submission to receipt and cycle time from 14 days to under eight days.
- Conducted Business Process Alignment sessions to identify efficiencies in supply chain and order-to-cash cycle.
- Managed multiple departments while reducing headcount by 18 to 50 personnel.
Manager of Business Services
YELLOW-ROADWAY/MERIDIAN IQ
Greenwood, IN
08.2004 - 09.2009
- Managed client relationships for internal business services and development, ensuring compliance during service distribution and product rollout.
- Directed daily brokerage and customer support for national logistics services.
- Monitored fiscal accountability for contractual service accounts exceeding $300M annually, enhancing audit procedures and increasing cycle turns by 40%.
- Optimized carrier utilization on LTLs to eliminate supply chain costs, fostering customer loyalty.
- Expanded market presence from $1M to $3M through strategic relationship management.
- Oversaw order-to-cash audit department consisting of over 30 team members.
Regional Area Asset Manager / Project Manager
ERNST & YOUNG/CAP GEMINI
Indianapolis, IN
03.1999 - 08.2004
- Designed and implemented a global procurement platform for America’s IT. Completed cost analysis to implement data integrity and integrate e-cards/forms and compliance scorecards to monitor engagement order management and inventory.
- Directed procurement and inventory of $20M throughout 12 states and indirectly across North America, limiting loss exposure from 12% to 1% as best in class globally and within 12 states.
- Continuous process improvements and due diligence audits identified potential cost reduction and staff realignment utilization decreasing 50% within 4 years.
- Developed shipping, receiving, and inventory management/quality procedures to ensure maximum efficiencies and performance standards were maintained.
Education
Bachelor of Science -
Indiana Wesleyan University
Marion, INSkills
- Key account management
- Customer collaboration
- Project management
- Strategic sourcing
- Vendor management
- Compliance monitoring
- Supply chain optimization
- Contract negotiation
- Continuous improvement
- Procurement strategies
- Material management
- Market analysis
- Team leadership
- Process improvement
- Customer relationship management
- Issue resolution
- Business strategy development
- Order processing systems
- Client development strategies
Timeline
Global Supplier Account Manager
Philips Healthcare
01.2022 - Current
Supply Chain Optimization, Operations Manager / Compliance Lead
GEODIS
09.2017 - 01.2022
National Accounts Manager/Director of Retail Compliance
EPSON AMERICA
09.2009 - 08.2017
Manager of Business Services
YELLOW-ROADWAY/MERIDIAN IQ
08.2004 - 09.2009
Regional Area Asset Manager / Project Manager
ERNST & YOUNG/CAP GEMINI
03.1999 - 08.2004
Bachelor of Science -
Indiana Wesleyan University
Similar Profiles
Sima ModhSima Modh
Business Marketing Manager- Ultrasound Education at Philips HealthcareBusiness Marketing Manager- Ultrasound Education at Philips Healthcare
Arjun UppalArjun Uppal
Software Engineer at Philips HealthcareSoftware Engineer at Philips Healthcare
Tammy McKinneyTammy McKinney
Senior Clinical Solutions Implementation Consultant at Philips HealthcareSenior Clinical Solutions Implementation Consultant at Philips Healthcare
Bryce BridgersBryce Bridgers
Sales Account Manager at Coca Cola Bottling Co ConsolidatedSales Account Manager at Coca Cola Bottling Co Consolidated
William HoltWilliam Holt
Store Associate at KrogerStore Associate at Kroger