John Collins
Professional Leader
Wake Forest,NC
Summary
Dynamic leader with a proven track record, adept in strategic planning and process improvement. Excelled in building relationships and leading high-performance teams, significantly enhancing company profitability and operational efficiency. Skilled in financial management and critical thinking, consistently delivering impactful results through innovation and effective decision-making.
Results-driven executive with extensive experience in strategic leadership and operational excellence, driving growth, optimizing processes, and fostering team collaboration. Exceptional skills in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments.
Overview
20
20
years of professional experience
Work History
Vice President Reconditioning Operations
Auction Direct US / A.i.m
08.2013 - 12.2024
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Directed technological improvements, reducing waste and business bottlenecks.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Oversaw business-wide changes to modernize procedures and organization.
- Monitored key business risks and established risk management procedures.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Identified opportunities to improve business process flows and productivity.
- Managed production process to achieve up to 450 vehicle output per month
Operations Manager
Carmax
04.2005 - 08.2013
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs across over 10 locations.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Some College (No Degree) - Liberal Arts
Middlesex Community College
Bedford, MASkills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Complex Problem-solving
- Client relationship building
- Strategic planning
- Process improvement
- Performance metrics analysis
- Financial management
- Innovation management
- Operational leadership
Timeline
Vice President Reconditioning Operations
Auction Direct US / A.i.m
08.2013 - 12.2024
Operations Manager
Carmax
04.2005 - 08.2013
Some College (No Degree) - Liberal Arts
Middlesex Community College
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