John Collura
Virginia Beach,VA
Summary
Dynamic General Manager with a proven track record at Burger King, excelling in operations management and team building. Successfully drove year-over-year business growth while fostering high employee satisfaction. Skilled in budget development and customer relationship management, consistently achieving sales targets through effective leadership and strategic planning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Burger King
05.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Restaurant Manager
Doubletree By Hilton
03.2023 - 04.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
General Manager
Your Pie
11.2022 - 03.2023
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Retail Consultant
Ashley Furniture Homestore
08.2022 - 11.2022
- Developed strong relationships with vendors to negotiate better pricing and delivery terms for merchandise.
- Achieved monthly sales targets consistently by building rapport with customers and attentively addressing their needs.
- Managed inventory levels, ensuring optimal stock availability for high-demand products.
- Provided exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
Delivery Driver
Amazon
06.2022 - 08.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
General Manager
Pizza Hut
01.2022 - 06.2022
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
Restaurant Manager
Moes Southwestern Grill
12.2021 - 12.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
Car Salesperson
Hall Toyota
09.2021 - 11.2021
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
General Manager
Cookout Restaurant
10.2017 - 08.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Some College (No Degree) - Hotel, Resort And Restaurant Management
Erie Community College
Williamsville, NY01-2022
High School Diploma -
Williamsville East
Williamsville, NY06-1999
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Staff management
- Inventory control
- Employee scheduling
- Customer relationship management
- Administrative skills
Certification
Servesafe Certified
Timeline
General Manager
Burger King
05.2023 - Current
Restaurant Manager
Doubletree By Hilton
03.2023 - 04.2023
General Manager
Your Pie
11.2022 - 03.2023
Retail Consultant
Ashley Furniture Homestore
08.2022 - 11.2022
Delivery Driver
Amazon
06.2022 - 08.2022
General Manager
Pizza Hut
01.2022 - 06.2022
Restaurant Manager
Moes Southwestern Grill
12.2021 - 12.2021
Car Salesperson
Hall Toyota
09.2021 - 11.2021
General Manager
Cookout Restaurant
10.2017 - 08.2021
Some College (No Degree) - Hotel, Resort And Restaurant Management
Erie Community College
High School Diploma -
Williamsville East
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