Summary
Overview
Work History
Education
Skills
Timeline
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John Conley

Seneca Falls

Summary

Dynamic professional with extensive experience as an EMR/EHR Administrator at Cayuga Centers, excelling in EHR system maintenance and HIPAA compliance. Proven ability to optimize clinical workflows and foster teamwork, enhancing operational efficiency and ensuring data security. Recognized for implementing innovative solutions that improved system performance and user satisfaction.

Experienced with EHR system optimization and implementation. Utilizes project management skills to lead successful EHR projects and improve healthcare workflows. Track record of enhancing patient care through data analysis and system improvements.

Proven track record in optimizing electronic health record systems for healthcare providers. Successfully led multiple EHR implementations and streamlined workflows, resulting in enhanced patient care and operational efficiency. Demonstrated expertise in data analysis and project management.

Overview

31
31
years of professional experience

Work History

Server Administrator

Cayuga Centers
06.2023 - Current
  • Implemented monitoring dashboards to provide real-time insights into system health, enabling early detection of potential issues before they escalate into critical incidents.
  • Evaluated new software releases for compatibility with existing infrastructure components, ensuring seamless upgrades without compromising stability or performance levels achieved previously.
  • Reduced downtime through proactive monitoring of server health and quick response to alerts.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Installed and configured network printers and other peripheral devices.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.

Restaurant Co-Owner

Macs Drive In
04.1994 - Current
  • Implemented efficient inventory management systems, minimizing waste and maintaining accurate stock levels.
  • Introduced unique events and promotions to drive customer engagement, increasing repeat visits and cultivating loyalty among patrons.
  • Fostered a positive work environment by promoting open communication among team members and encouraging professional growth opportunities.
  • Collaborated with co-owner on daily operations, ensuring a cohesive management approach to maximize business success.
  • Established strong relationships with local suppliers for access to fresh ingredients at competitive pricing structures.
  • Evaluated employee performance regularly through constructive feedback sessions aimed at continuous improvement efforts within the team dynamic.
  • Successfully navigated challenging periods by employing creative problem-solving strategies to maintain a thriving business amidst industry fluctuations.
  • Increased customer satisfaction by implementing innovative menu items and enhancing dining experiences.
  • Streamlined operational processes for enhanced efficiency, reducing labor costs without sacrificing service quality or guest satisfaction.
  • Maintained strict food safety and sanitation standards, consistently passing health inspections with excellent ratings.

EMR/EHR Administrator

Cayuga Centers
11.2016 - 06.2023
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Over my time as EMR/EHR admin I have implemented, utilized, and supported staff with multiple systems such as Cerner, Netsmart, and Lauris.
  • Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.

Network Administrator

Cayuga Centers
11.2006 - 11.2016
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Identified and immediately resolved issues with network devices.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Monitored system performance and responded to alerts.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Verified continuity of computer and telephone system services for users..

Education

Bachelor of Science - Computer Science

St John Fisher College
Rochester, NY
05-2001

Skills

  • EHR system maintenance
  • EHR system reporting
  • EHR security protocols
  • Clinical workflow optimization
  • HIPAA compliance
  • ICD-10 coding
  • EHR system integration
  • EHR system training
  • EHR implementation expertise
  • EHR system upgrades
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Multitasking

Timeline

Server Administrator

Cayuga Centers
06.2023 - Current

EMR/EHR Administrator

Cayuga Centers
11.2016 - 06.2023

Network Administrator

Cayuga Centers
11.2006 - 11.2016

Restaurant Co-Owner

Macs Drive In
04.1994 - Current

Bachelor of Science - Computer Science

St John Fisher College

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John Conley