John Conlon

Oversee daily operations at 200,000sf commercial property.

Conduct regular inspections of all building areas and grounds.

Supervise on-site operating engineers and maintenance staff.

Draft, execute, and manage all service contracts.

Manage HVAC preventative maintenance and repairs on 12 RTUs and 1 MAU.

Develop and manage capital and operating expense budgets.

Review and approve all invoices for recurring services, repairs and projects.

Responsible to cultivate and maintain a positive client relationship.

On-call 24/7 for building emergencies. Responsible for administration of the on-call rotation of building staff.

Managed the delivery of Integrated Facilities Management services for corporate client across national portfolio.

Managed team of (7) direct reports; responsible for staffing new account and team building (hiring, onboarding, training, deployment and development).

Negotiated service contracts. Managed vendor operations and performance.

Developed and implemented standard operating procedures.

Developed and managed capital and operating expense budgets.

Decommissioned and moved various client offices including client's global HQ.

Managed and exceeded expectations of ownership and senior management.

Exceeded expectations in managing tenant relations and tenant retention.

Negotiated all service contracts. Managed vendor operations and performance.

Managed all projects, design phase through close out. Projects completed include tenant fit outs, demolition, cooling tower replacement and refurbishments, chiller replacements, BMS replacements, fire pump replacement, parking garage structural repairs, security system modernization, facade repairs and restoration.

Developed and managed capital and operating expense budgets.

Managed and maintained certificate of occupancy compliance, including coordination with filing agents and expeditors.

Managed emergency responses and recovery efforts.

Managed building ownership transition and continuity of operations.

First point of contact for receivables, collections and conflict resolution including attorney coordination.

Responsible for the management and delivery of facilities services and operations: including maintenance, cleaning and engineering operations within client space comprising 2.55 million square foot portfolio located in NYC's Financial District.