John Cook

• Assessed client tax situations to determine best filing options.
• Liaised with accountants to confirm accuracy of client tax returns.
• Utilized tax software to prepare returns and meet deadlines.
• Researched complex tax issues utilizing online resources and professional tax software.
• Collaborated with clients to answer questions and provide advice on tax matters.
• Researched tax implications for various deductions and credits.

• Self-motivated, with strong sense of personal responsibility.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked flexible hours across night, weekend and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Identified issues, analyzed information and provided solutions to problems.
• Cultivated interpersonal skills by building positive relationships with others.

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