John Cook

• Creates, coordinates and manages work activity schedule for Operations and Maintenance team utilizing Rolling Work Week Schedule
• Participates in daily meetings with Senior Management to help set schedule expectations and drive performance to effectively manage milestones and commitments.
• Provides management of developments that could impact project scope and schedules.
• Responsible for integrating scheduled activities of 35 bargaining unit personnel employees into T1-T4 schedules, Plan of Day and Plan of Week.
• Interfaces daily with Field Work Supervisors, Maintenance Managers, Engineers and other WRPS personnel to ensure all craft resources are on time for pre jobs and have accurate scope detail for jobs assigned.
• Verifies that work performed is being done according to technical work documents, by appropriate personnel assigned and according to safety standards.
• Develops and maintains databases and schedules used for tracking resource integration for the operations maintenance team.
• Confirms work scope is prioritized, work packages are ready for work and accurately resourced loaded.
• Represent the Operations and Maintenance schedule in Plan of Day, Plan of Week, lock-in, integration and other meetings.
• WRPS point of contact for other Hanford Contractor (HMIS) to coordinate secure and schedule contracted resources/craft to participate in WRPS work scope.

• Provided support, coordination, tracking and processing of various IT Hardware service requests.
• Procurement of IT hardware for delivery to DOE Contractor customers and project managers by request.
• Miscellaneous IT support including reporting, data validation, process development and documentation.

• Evaluated work packages and verified status with Production Control and Operations Management to ensure Ready for Work status by dates required by T-1/T-4 schedules.
• Prioritized preventative maintenance and project work packages by reviewing and identifying any remaining approvals, constraints and resources needed for Production Controls in support of scheduling.
• Maintained databases (EAM, WORA) used for Tank Farm Project tracking purposes.
• Interfaced with Field Work Supervisors and/or Area Managers to authenticate labor resources worked on Project and PM technical work packages and documents.
• Ongoing interaction with crafts/subcontractors and other construction/project managers.
• Updated Projects Tracking Log weekly for progress reporting and completion dates and advised management of issues that could impact project scope and scheduling.
• Attended and participated in Plan of Day (POD) and Plan of Week (POW) meetings to help prioritize work packages for rolling week schedule.
• Reviewed Operations Accepted work packages for completeness and closeout.

• Placed domestic and import vendor purchase orders to ensure adequate levels of inventory based on forecast, supplier lead times and min/max on customer orders.
• Analyzed inventory usage and assess trends to provide maximum coverage for each time period.
• Negotiated with suppliers to ensure cost control.
• Performed price analyses, and supported close out of contracts.
• Tracked inventory shipments and prepared spreadsheets detailing item information.
• Prepared contractual documents and correspondence
• Scheduled, facilitated, reported weekly open contract progress meetings.
• Managed supplier purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
• Communicated and administered corrective actions for supplier quality and delivery problems.

Managed cycle count process and physical inventory

• Coordinated, monitored and controlled non conformance and rework projects with Engineering, Production and Purchasing departments
• Supported Supply Chain Manager by providing data, metrics, forecasts and other information as needed.
• Reported to management of departments and advised on process improvements
• Trained and mentored less experienced inventory employees
• Input changes needed in ERP to support inventory replenishment and accuracy reporting
• Coordinated with and direct multiple teams on daily basis.
• Lean manufacturing practices

• Developed, released and oversaw daily schedules and activities using MRP outputs to ensure schedule adherence and on-time completion.
• Worked directly with management personnel to resolve scheduling and integration issues.
• Planned and established schedules for diversified operations and optimum control levels to meet planned timelines.
• Analyzed workflow: planned and scheduled projects and work based on materials availability, capacity and constraints for production.
• Advised management and team members of supply needs to bring levels within desired tolerances to ensure ready for work.
• Coordinated with management, procurement and engineering to create BOM structures for internally manufactured parts.
• Participated in numerous continuous improvement initiatives that reduced cost of operations and improved service level, capacity, productivity and quality.
• Member of Environmental Health and Safety committee.

• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Managed workflow between staff, coordinating documents, and creative material distribution.
• Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.

• Strengthened client relationships, consistently following up on leads and ensuring satisfaction post sale.
• Developed custom solutions for clients based on their specific needs, driving long-term loyalty.
• Assisted in development of products to ensure that customer was able to meet their requirements and deadlines.
• Expedited issue resolution by liaising between customers and internal departments effectively.
• Reviewed documents and drawings to confirm customer needs.

• Processed wide variety of retail banking transactions for personal and commercial customers.
• Resolved customer issues promptly, fostering positive relationships between bank and its clients.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Educated customers on online banking and mobile banking applications.