JOHN COOK
Lubbock,TX
Summary
Forward-thinking New Car Manager with proven track record of driving sales and enhancing customer satisfaction. Proactive leader with strong communication skills, adept at building and maintaining relationships while managing dynamic sales team. Focused on achieving outstanding results through strategic planning and assertive decision-making. Committed to fostering positive and engaging work environment that motivates team members to excel.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Finance Manager
MEARS MAZDA VOLVO
Lubbock, TX
01.2026 - Current
- Led financial forecasting and budgeting processes to optimize resource allocation.
- Implemented financial analysis tools to enhance reporting accuracy and efficiency.
- Streamlined account reconciliation procedures, reducing discrepancies and improving turnaround time.
- Developed and maintained key performance indicators for financial performance monitoring.
NEW CAR MANAGER/Internet Sales Director
Gene Messer Volkswagen
Lubbock, TX
11.2025 - 01.2026
- Managed new car inventory and ensured optimal stock levels to meet customer demand.
- Developed promotional strategies that enhanced vehicle visibility and increased sales opportunities.
- Collaborated with sales team to create training programs focused on product knowledge and customer engagement techniques.
- Conducted market analysis to identify trends, ensuring competitive pricing and positioning of new vehicles.
Promoted to New Car Manager
Gene Messer Hyundai
Lubbock, TX
03.2024 - 09.2025
- Trained and motivated sales team to achieve monthly volume objectives.
- Increased market share through strategic initiatives and targeted outreach.
- Enhanced selling effectiveness to reach 100% closure rates.
- Collaborated with sales team members to ensure accurate information was provided regarding product features, benefits, warranties, when selling a new vehicle.
Promoted to Finance Director
Gene Messer Ford
Lubbock, TX
03.2023 - 03.2024
- Streamlined budgeting process through forecasting, variance analysis, and cost control.
- Enhanced department stability by implementing strategic operational improvements.
- Boosted PRU from 1600 to 2100 through targeted initiatives.
- Achieved 20% increase in after-market sales via effective marketing strategies.
Internet Director
Gene Messer Ford
Lubbock, TX
10.2022 - 03.2023
- Trained and optimized online sales strategies, boosting overall sales performance.
- Increased closing ratio from 3.5% to 11.5% through targeted techniques.
- Maintained leads with a consistent 20% conversion rate, ensuring steady growth.
Finance Manager
Gene Messer Toyota
Lubbock, TX
01.2018 - 10.2022
- Generated monthly financial reports to track revenue and expenses.
- Trained sales staff to enhance product knowledge and service delivery.
- Provided exceptional customer service to improve client satisfaction.
- Communicated with banks to finalize financial deals efficiently.
- Sold finance and insurance products to meet store budget targets.
Store Manager
Men's Warehouse
Lubbock, TX
06.2015 - 01.2018
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Interviewed and hired prospective employees according to team needs.
Skills
- Customer satisfaction measurement
- Data-driven decision making
- Sales strategy development
- Sales process optimization
Certification
- Class A CDL
- OSHA 30
Timeline
Finance Manager
MEARS MAZDA VOLVO
01.2026 - Current
NEW CAR MANAGER/Internet Sales Director
Gene Messer Volkswagen
11.2025 - 01.2026
Promoted to New Car Manager
Gene Messer Hyundai
03.2024 - 09.2025
Promoted to Finance Director
Gene Messer Ford
03.2023 - 03.2024
Internet Director
Gene Messer Ford
10.2022 - 03.2023
Finance Manager
Gene Messer Toyota
01.2018 - 10.2022
Store Manager
Men's Warehouse
06.2015 - 01.2018