Summary
Overview
Work History
Education
Skills
Timeline
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John Cornacchione

Carlsbad,CA

Summary

Seasoned business owner and sales manager with demonstrated success in serving affluent clients.

Adept at cultivating strong relationships and delivering tailored solutions.

Exceptional communication and interpersonal skills, with a reputation for professionalism, integrity, and client-centric service.

With a wealth of sales experience, I am now eager to leverage my skills and expertise to make a meaningful difference in the lives of others.

Overview

17
17
years of professional experience

Work History

Store Manager

Patrick James
05.2012 - Current
    • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
    • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
    • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
    • Maximized sales by creating innovative visual merchandising displays and store layouts.
    • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
    • Excellent communication skills, both verbal and written.
    • Cultivated interpersonal skills by building positive relationships with others.
    • Self-motivated, with a strong sense of personal responsibility.

Owner

Leody's Clothing
11.2006 - 04.2012
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Interacted well with customers to build connections and nurture relationships.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Education

Associate of Applied Business - Business

University of Akron
Akron, OH

Skills

Sales Expertise:

  • Proven track record of meeting and exceeding sales targets consistently
  • Skilled in consultative selling, actively listening to customer needs, and recommending appropriate solutions
  • Skilled in fostering strong, trust-based relationships with clients by understanding their unique needs and preferences
  • Regularly follow up with clients to maintain engagement and address any concerns

Customer Service Excellence:

  • Dedication to delivering exceptional customer service and building strong, long-lasting client relationships
  • Adept at addressing customer inquiries, resolving issues promptly, and ensuring a positive customer experience
  • Ability to empathize with customers and tailor solutions to meet their specific needs and preferences
  • Strong commitment to customer retention and loyalty through proactive follow-up and personalized support

Communication Skills:

  • Excellent verbal communication skills, with the ability to articulate ideas clearly and persuasively
  • Strong written communication skills demonstrated through effective email correspondence, proposals, and documentation
  • Skilled in active listening, fostering open communication, and understanding customer feedback
  • Ability to communicate complex information in a simplified manner, ensuring clarity and comprehension

Interpersonal Abilities:

  • Exceptional interpersonal skills, enabling the development of rapport and trust with customers and colleagues
  • Team player mindset with the capacity to collaborate effectively across departments to achieve common goals
  • Ability in interpersonal interactions to accommodate diverse personalities and communication styles
  • Strong problem-solving and conflict resolution skills, facilitating positive outcomes in challenging situations

Timeline

Store Manager

Patrick James
05.2012 - Current

Owner

Leody's Clothing
11.2006 - 04.2012

Associate of Applied Business - Business

University of Akron

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John Cornacchione