John Cotten
Maryville,TN
Summary
Dynamic and results-oriented professional with extensive experience at DENSO Manufacturing Tennessee, specializing in operational excellence and process optimization. Demonstrated success in enhancing efficiency, reducing costs, and leading teams towards achieving operational goals. Skilled in workflow design and problem-solving, with a strong focus on improving customer experience and fostering team collaboration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Process Expert
DENSO Manufacturing Tennessee
11.2013 - 08.2024
- Trained team members on new processes to ensure seamless adoption and maintain operational excellence.
- Optimized operations, analyzed bottlenecks, and identified areas for improvement.
- Maintained strong relationships with internal customers ensuring their needs were met effectively balancing competing priorities and resource constraints.
- Ensured compliance with industry standards, regulations, and best practices within operational processes.
- Enhanced process efficiency by analyzing workflows and implementing improvements.
- Conducted regular audits of existing processes to ensure adherence to established procedures while identifying areas for potential improvement.
- Analyzed complex data sets related to process performance providing valuable insights into trends, patterns, or anomalies requiring further investigation or action.
- Reduced costs with strategic resource allocation and capacity planning.
Temporary Warehouse Worker
DENSO Manufacturing Tennessee
02.2011 - 11.2013
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
HVAC Installer
Hills Heating and Air
08.2010 - 02.2011
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
Education
GED -
Lebanon Senior Highschool
Lebanon, IN05-2008
Skills
- Customer experience
- Operational excellence
- Workflow design
- Knowledge transfer
- Process monitoring
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Data collection
Certification
- [State] Driver's License
- Forklift Certification
Timeline
Process Expert
DENSO Manufacturing Tennessee
11.2013 - 08.2024
Temporary Warehouse Worker
DENSO Manufacturing Tennessee
02.2011 - 11.2013
HVAC Installer
Hills Heating and Air
08.2010 - 02.2011
GED -
Lebanon Senior Highschool