Salesman Dedicated professional skilled in customer service and training. Capable of fostering team development while ensuring safety and compliance. Committed to delivering exceptional customer experiences and driving operational success.
Overview
2021
2021
years of professional experience
Work History
Salesman
Lowes
03.2020 - 04.2020
Lumber
Owner
Café Vienna
01.2000 - 12.2003
Coffee Shop
Trained new employees on café procedures and customer service standards.
Ensured compliance with health and safety regulations in food preparation areas.
Created seasonal menus to enhance customer dining experiences and variety.
Managed daily operations and staff scheduling at a busy café.
Oversaw budgeting and financial management.
Provided direction and guidance to employees.
Pilot
US Airways
01.1967 - 12.1999
Conducted pre-flight inspections to ensure aircraft safety and compliance.
Coordinated flight plans with air traffic control for efficient routing.
Communicated with crew and passengers regarding flight status and safety protocols.
Trained junior pilots on operational procedures and safety measures.
Executed emergency procedures effectively during unexpected situations in-flight.
Reported maintenance issues discovered during pre-flight checks or while in flight to ground staff.
Conducted pre-flight inspections of aircrafts' engines, fuel systems, instruments and other critical components.
Owner
C-Systems, Inc.
01.1978 - 12.1992
(a construction company)
Residential home construction
Firearms sales
Bass Pro Shop
North Fort Myers, Florida
01.2020 - 2020
Identified customer needs to provide tailored product recommendations.
Delivered exceptional service that enhanced customer satisfaction and loyalty.
Salesman
Home Depot
Fort Myers, Florida
01.2018 - 2018
Provided guidance on choosing doors and windows based on customer needs.
Guided customers in choosing appropriate lawn and garden supplies.
Guided customers in selecting products, offering tailored recommendations to meet their needs.
Executed accurate sales transactions using point-of-sale systems, ensuring customer satisfaction and seamless service.
Sales
Home Depot
Fort Myers, FL
01.2017 - 2017
Doors & windows
Sales Associate, .
Disclosed terms of sales with customers and reviewed sales with management.
Provided technical expertise and support to sales teams in the pre-sales process.
Salesman
Lowes
Cape Coral, FL
01.2016 - 2016
Managed operations in electrical department to ensure product availability and customer satisfaction.
Guided customers in selecting products, offering tailored recommendations to enhance their shopping experience.
Addressed customer inquiries and resolved issues effectively, contributing to overall customer satisfaction.
Firearm Sales Associate
Bass Pro Shops
North Fort Myers, Florida
2021 - 2021
Guided customers in selecting firearms and accessories tailored to individual needs, enhancing overall customer satisfaction.
Executed sales transactions using point-of-sale systems, ensuring accurate and timely processing.
Assisted customers in selecting appropriate firearms and accessories.
Maintained accurate inventory of firearms and related products.
Educated customers on safe handling and storage of firearms.
Part time computer instructor
Washington County Career Center
Taught beginning students in MS Office and Certified Business Courses.
Owner
Summit Construction LLC
Executed residential construction projects, ensuring timely completion and adherence to client specifications.
Performed foundation jacking for homes and businesses to address and resolve settlement issues, enhancing structural stability.
Owner
Quail Computing & Networking LLC
Computer and network repair
Education
RBA - Business focus
Glenville State College
Glenville, WV
01.1983
High School - College prep.
Ravenswood
Ravenswood, WV
01.1963
Some College (No Degree) - Psychology
University of Tennessee
Knoxville, TN
A+, Net+, MCP, MCSA Certified Business Professional
Washington County Career Center
Skills
Excavators
Bobcats
Backhoes
Forklift
Reach truck
Ballymore
Order picker
Miscellaneous Education
Licensed West Virginia residential and multi-family contractor
Licensed West Virginia residential Electrician
Mrs. Fields Cookies Store management and baking school
Blackbelt Tae-Kwan-Do, Martial Arts Instructor
Blackbelt Akido
Brownbelt Jodo
PADI & CMAS open water certified diver
Personal Information
Date of Birth: 01/01/46
Place of Birth: Pulaski, VA
Volunteer Experience
Director of Marketing, West Virginia Symphony Orchestra – Parkersburg, Job functions include: designing, flyers, brochures, programs and maintaining the web site. Ticket programming, sales and maintaining the customer database.
Management Skills
Owned and operated a small Café with 3 franchises (Mrs. Fields Cookies, TCBY, Seattle’s Best Coffee). The Café had on average 22 employees., Owned and operated a small construction company that specialized in residential construction, foundation repair and residential electrical work. The Company had on average 2 to 13 employees., Currently operating Quail Computing & Networking, a single person company doing computer and network repair.
Management
Summit Construction LLC, Owner, residential construction & electrical work
Quail Computing & Networking LLC, Owner, computer and network repair
C-Systems, Inc., Owner, a construction company, 01/01/78, 01/01/92