John Cratsenburg
Ann Arbor,MI
Summary
Operations Lieutenant known for high productivity and efficient task completion. Possesses specialized skills in crisis management, team leadership, and operational planning. Excels in communication, problem-solving, and adaptability, ensuring seamless execution of complex operations.
Overview
17
17
years of professional experience
Work History
Deputy Sheriff Lieutenant
Washtenaw County Sheriff's Office
Ann Arbor, MI
12.2023 - Current
- East Operations Supervisor.
- Manage and Operate Substations.
- Manage Operations Hours and Billing.
- Manage Operations, Case Management, and Investigations.
- Manage Operations, Fleet, and Vehicle Maintenance.
- Crisis Negotiators Team Commander.
- Traffic Services Supervisor.
- Police Training Officer (PTO) Coordinator.
Deputy Sheriff Sergeant
Washtenaw County Sheriff's Office
Ann Arbor, MI
01.2020 - 12.2023
- Shift Supervisor responsible for daily operations and service request responses, scheduling and time sheets, case management, and first-line supervision.
- Traffic Services Supervisor.
- PTO Coordinator.
Deputy Sheriff, Road Patrol
Washtenaw County Sheriff's Office
Ann Arbor, MI
07.2007 - 01.2020
- Road Patrol Response to Calls for Service.
- Traffic Enforcement.
- Proactive Patrol.
- Investigate Criminal Offenses and Activities.
- PTO.
- Crisis Negotiator.
- Evidence Tech.
Education
Associate of Applied Science - Criminal Justice
Schoolcraft College
Livonia, MI05-2007
MCOLES Certificate - Law Enforcement
Wayne County Regional Police Academy
Livonia, MI05-2007
Skills
- Operational Efficiency
- Process Improvement Initiatives
- Scheduling and Coordination
- Staff Development
- Workforce Planning
- Department Oversight
Affiliations
- Police Training Officer (PTO) Supervisor- redesign and update police training program, implement orientation class, expand topics of training.
- Crisis Negotiations Team - Assist Team Leader and current Team Commander; design and implementation of Community Mental Health, records and training coordinator since 2018.
- Traffic Services Supervisor - reorganize traffic services, expand staffing and created training plan, design and outfit traffic response trailer.
- Evidence Technician.
- 12-hour shift design and implementation.
- CLEMIS Integration Team.
- Washtenaw 100 Police Officer of the Year 2022.
- Supervisor of the Year 2020 and 2021.
- Sheriff's Citation 2022.
- Numerous other Citations, Meritorious Service and Life Savings Awards.
Volunteer Work
- Girl Scouts Troop Leader/Cookie Sales Organizer 09/2015 - 06/2020.
- Cub Scouts Den Leader/Committee Chair/Awards Chair/Popcorn Colonel 09/2018 - 06/2024.
- Boy Scouts Leader 09/2024 – present.
- NFL Flag Football Coach (Four seasons per year) 09/2020 – present.
- Canton Cardinals Travel Baseball (Team Manager) 09/2023 – present.
- Michigan Association of Hostage Negotiators (MAHN) State Board Member 01/2020 - present.
Timeline
Deputy Sheriff Lieutenant
Washtenaw County Sheriff's Office
12.2023 - Current
Deputy Sheriff Sergeant
Washtenaw County Sheriff's Office
01.2020 - 12.2023
Deputy Sheriff, Road Patrol
Washtenaw County Sheriff's Office
07.2007 - 01.2020
Associate of Applied Science - Criminal Justice
Schoolcraft College
MCOLES Certificate - Law Enforcement
Wayne County Regional Police Academy
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