Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

John Crellin

Eugene

Summary

Accomplished professional recognized for outstanding customer service and relationship management capabilities. Skilled in optimizing operations and enhancing team morale, resulting in increased efficiency and employee engagement. Demonstrated ability to meet and exceed performance goals through focused leadership.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Togos
Eugene
07.2022 - Current
  • Supported daily operations by coordinating team schedules and assigning tasks.
  • Communicated effectively with staff to ensure alignment on project objectives.
  • Managed inventory levels by tracking supplies and placing orders as needed.
  • Assisted in maintaining a positive work environment through team-building activities.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Resolved conflicts between team members in an effective manner.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.

Customer Service Representative

Home Depot
Eugene
03.2020 - 10.2022
  • Processed orders and handled returns with attention to detail.
  • Provided product information to enhance customer understanding.
  • Collaborated with team members to improve service quality.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed strong customer relationships to encourage repeat business.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Identified opportunities for upselling additional products or services based on customer needs.

Education

Associate of Science - Automotive Engineering

University of Wyoming
Laramie, WY
05-2009

Skills

  • Inventory management
  • Detail orientation
  • Problem solving
  • Policy enforcement
  • Customer service
  • Task delegation
  • Strategic thinking
  • Multi-tasking skills
  • Fast learner
  • Works very well under pressure

Affiliations

  • Origami artist.
  • dog trainer.
  • food critic.
  • puzzles or brain teasers.

Certification

  • First Aid certified.
  • PRO-Act certified.
  • seizure and g-tube feeding certified
  • Oregon Food handler card.
  • ServSafe Certified

References

References available upon request.

Timeline

Assistant Manager

Togos
07.2022 - Current

Customer Service Representative

Home Depot
03.2020 - 10.2022

Associate of Science - Automotive Engineering

University of Wyoming

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