John Crow
Pueblo,CO
Summary
Experienced and knowledgeable in various roles within the restaurant industry, such as server, cook, and bartender, with additional management duties. Strong interpersonal communication skills drive sales and maintain a professional and inviting atmosphere. Recognize the significance of guest satisfaction and actively build positive rapport as a representative of the company.
Overview
9
9
years of professional experience
Work History
Cafe Manager
Creative Dining Services
09.2023 - Current
- Managed daily operations of the café, ensuring a smooth and efficient workflow for breakfast, lunch, and catering services.
- Ensured all kitchen equipment was operational, properly sanitized, and ready for service, maintaining a high standard of cleanliness and safety.
- Planned and prepared weekly menus, including daily "Soup of the Day" and special dishes, aligning with seasonal ingredients and customer preferences.
- Maintained inventory by assessing necessary food items through an "order guide" and placing timely orders to avoid shortages.
- Oversaw restocking and maintenance of café supplies, including food, beverages, condiments, and utensils, to ensure a fully stocked café at all times.
- Upheld food-safety regulations by documenting sanitation procedures and accurately recording food-holding temperatures.
- Created and maintained a professional and engaging environment, interacting with guests as part of an open-kitchen setup to enhance customer experience.
- Prepared fresh, high-quality ingredients for the daily salad bar and maintained the "Grab-and-Go" deli, including sandwiches, fruits, and desserts.
- Assisted in catering events for groups ranging from 10 to 200 guests, ensuring timely preparation and service of all food items.
Server
San Isabel Lodging & Restaurant
06.2023 - 09.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Kept bar presentable and well-stocked to meet customer needs.
Sales Professional
Front Range Solar Power
04.2023 - 07.2023
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Met frequently with technical, product management, and service personnel to stay current on company offerings and business policies.
Waiter/Bartender
Four Of Harts
03.2022 - 04.2023
- Provided exceptional care and unique experiences to guest as to build rapport and establish regular patronage
- Earned several positive public reviews
- Effectively communicated with kitchen and wait staff to convey any important information
- Proficiency in presentation of dishes served
Food and Beverage Server
Mr. Zeke's Restaurant
08.2021 - 01.2022
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Greenhouse Laborer
Copperstate Farms
12.2020 - 08.2021
- Effectively communicated and worked with team members daily, often on new and different projects.
- Pulled orders quickly to maintain demanding productivity goals.
- Utilized practical communication skills to find creative solutions to abrupt issues.
Line Cook
Panda Express
10.2019 - 08.2020
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Line Cook/Catering Assistant
Pinetop Country Club
02.2019 - 08.2019
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Collaborated with staff members to create meals for large banquets.
- Developed full, tasting, and special events menus to meet establishment needs and maintain strong customer levels.
Server
Pinetop Brewing Company
08.2018 - 01.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Answered customers' questions, recommended items and recorded order information.
Line Cook
Pinetop Brewing Company
06.2016 - 08.2018
- Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
- Inspected completed dishes for best-in-class plating, aroma and food quality.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
Education
Associate of Science - Biology
Northland Pioneer College
GED -
Northland Pioneer College
Skills
- P>-Imagination and creativity
- P>-An eye for presentation and aesthetic
- P>-Adaptable and eager to learn
- P>-Effective at personable communication
Contact
Pueblo, CO 81001
Education
Show Low, AZ,Show Low, AZ
Personal Information
Title:
Hobbies and Interests
Playing and composing music
Drawing and photography
Martial Arts and going to the gym
Timeline
Cafe Manager
Creative Dining Services
09.2023 - Current
Server
San Isabel Lodging & Restaurant
06.2023 - 09.2023
Sales Professional
Front Range Solar Power
04.2023 - 07.2023
Waiter/Bartender
Four Of Harts
03.2022 - 04.2023
Food and Beverage Server
Mr. Zeke's Restaurant
08.2021 - 01.2022
Greenhouse Laborer
Copperstate Farms
12.2020 - 08.2021
Line Cook
Panda Express
10.2019 - 08.2020
Line Cook/Catering Assistant
Pinetop Country Club
02.2019 - 08.2019
Server
Pinetop Brewing Company
08.2018 - 01.2019
Line Cook
Pinetop Brewing Company
06.2016 - 08.2018
GED -
Northland Pioneer College
Associate of Science - Biology
Northland Pioneer College
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