John Da Cruz Norberto
Tampa,FL
Summary
Reliable, skilled and results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Seeking a career position that can offer opportunities for long-term professional and personal growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Agent
Unifi Service
11.2024 - Current
- Loading and unloading luggage and freight and assisted crew and travelers with bags for over 4 daily flights.
- Pickup, delivery, and transportation of cargo and baggage to and from aircraft and baggage carousels
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reporting equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Aircraft Maintenance Technician
Endeavor Air
08.2022 - 05.2024
- Removed and replaced defective aircraft components on up to 2 aircraft as required
- Referred to AMM and job cards to accomplish repair and troubleshooting
- Recorded maintenance actions in aircraft logbooks and work cards
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
Ground Operations Agent
Allegiant Air
07.2021 - 06.2022
- Marshaled and wing-walked aircraft into and out of gates,
- Loaded and unloaded luggage and freight and assisted crew and travelers (including those with wheelchairs) with bags for over 5 daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Ramp Agent
Quantem Aviation Services
03.2021 - 07.2021
- Marshaled and directed aircraft into and out of remote stands
- Loaded and unloaded freight, cargo containers, pallets, mail, and packages for over 3 daily flights.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Cashier
The Home Depot
03.2020 - 03.2021
- Performed cash, card, and check transactions to complete customer purchases.
- Identified selling opportunities via promotion of in-store cards, sales, and discounts
- Provided assistance to customers in loading and unloading of merchandise
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
JCPenney
11.2019 - 03.2020
- Processing proper checkout and payment of customer transactions, and promotion of in-store cards, sales, and coupons
- Establishing proper organization and presentation of merchandise
- Providing assistance to customers on the sales floor as needed
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Greeted customers entering store and responded promptly to customer needs.
Education
Occupational Associates Degree - Aviation Maintenance Professional (AMP Program)
National Aviation Academy
Clearwater, FL03.2022
High School Diploma - undefined
Alonso High School
Tampa, FL06.2019
Skills
- Aviation regulations
- Flight safety
- Team collaboration
- Attention to detail
- Calm under pressure
- Customer service
- Strong work ethic
- Interpersonal communications
- Stress management
- Problem-solving
- Safety procedures
Certification
- FAA Airframe Certification, 06/21
- FAA Powerplant Certification, 02/21
Timeline
Ramp Agent
Unifi Service
11.2024 - Current
Aircraft Maintenance Technician
Endeavor Air
08.2022 - 05.2024
Ground Operations Agent
Allegiant Air
07.2021 - 06.2022
Ramp Agent
Quantem Aviation Services
03.2021 - 07.2021
Cashier
The Home Depot
03.2020 - 03.2021
Cashier
JCPenney
11.2019 - 03.2020
High School Diploma - undefined
Alonso High School
- FAA Airframe Certification, 06/21
- FAA Powerplant Certification, 02/21
Occupational Associates Degree - Aviation Maintenance Professional (AMP Program)
National Aviation Academy
Similar Profiles
Adriana ReyesAdriana Reyes
Supervisor of Operations at Unifi ServiceSupervisor of Operations at Unifi Service
Lynette StanleyLynette Stanley
Bus Operator at Unifi ServiceBus Operator at Unifi Service
Berdier BarbaryBerdier Barbary
Wheelchair Agent at Unifi ServiceWheelchair Agent at Unifi Service