John Danaher
Osceola,IN
Summary
Self motivated and dedicated technician with 20 years of experience in the telecommunications field. I have held a number of positions and have been provided many opportunities for growth in this industry ranging from new technologies to opening new offices.
Overview
19
19
years of professional experience
Work History
I&R
Brightspeed
04.2019 - Current
- Installation and repair of high speed internet and telephone services including outside plant and inside residences and business
- Ensuring records are correct and services are performing to company standards.
- Customer service
- Maintaining material in office and on vehicle
Premise Technician
AT&T
11.2011 - 04.2019
- Installation and repair of high speed internet, Satellite TV, Voip, and IPTV services.
- Member of the safety committee
- Held position of single point of contact between technicians and management in order to ensure PPE and tools were maintained and available
Regional Training Manager
Advanced Communications INC
05.2005 - 08.2009
- Plan and manage the training program for the South Chicago market
- Conduct classes per company program in multiple offices across the region
- Before the regional role I was a 1st level supervisor where I was in charge of quality inspections, route management, and customer relations
- I was a cable technician before management, and would install and repair cable services.
Education
General Classes -
South Western Michigan College
09.2001
Certificate -
U.S. Army
06.2000
Diploma -
Ross Beatty High School
05.1999
Skills
- Knowledge of outside plant
- Understanding of PC software, including Microsoft Office
- Technical understanding of services and standards
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
I&R
Brightspeed
04.2019 - Current
Premise Technician
AT&T
11.2011 - 04.2019
Regional Training Manager
Advanced Communications INC
05.2005 - 08.2009
General Classes -
South Western Michigan College
Certificate -
U.S. Army
Diploma -
Ross Beatty High School