John D'Aversa
Birmingham,AL
Summary
Dynamic professional with extensive experience at Enovis / DJO Global, excelling in customer service and clinical documentation. Proven ability to build strong relationships and implement effective project oversight. Recognized for enhancing patient satisfaction and successfully leading program operations, demonstrating both leadership and promotional support skills.
Overview
6
6
years of professional experience
Work History
Regeneration Sales Associate
Enovis / DJO Global
06.2024 - Current
- Operating the POS system to process payments, handle returns, and manage customer transactions accurately.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Clinical Coordinator
Orthosports Associates
01.2024 - 06.2024
- Supervised and managed daily activities of clinical team consisting of physicians, nurses, and support staff.
- Implemented new policies and educated staff on changes.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Built strong relationships with patients and families for optimized care satisfaction.
Expect Excellence Program Administrator
City of Orange Beach
05.2019 - 08.2021
- Provided ongoing direction and leadership for program operations.
- Developed camp program from ground up, laying out framework, and defining roles.
- Maintained and updated project related documents.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Education
Bachelor of Science - Healthcare Informatics
University of South Alabama
Mobile, AL05-2023
Skills
- Promotional support
- Clinical Documentation
- Project Oversight
- Customer Service
Timeline
Regeneration Sales Associate
Enovis / DJO Global
06.2024 - Current
Clinical Coordinator
Orthosports Associates
01.2024 - 06.2024
Expect Excellence Program Administrator
City of Orange Beach
05.2019 - 08.2021
Bachelor of Science - Healthcare Informatics
University of South Alabama
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