Summary
Overview
Work History
Education
Skills
Timeline
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John Davis

Sulphur,LA

Summary

I am a highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. My main concern has always first and foremost been my customers. I take pride in my customer service satisfaction and how I interact with not only my customers, but the public in general. Through trial and error I have found a balance between top notch customer service while still being able to push product and generate sales for whatever company I work for.

Overview

4
4
years of professional experience

Work History

Sales

Navarre Chevrolet
01.2023 - Current
  • Keeping up with a daily CRM schedule including sales calls, follow up calls, recovering orphan owner clients, and setting appointments
  • Walk car lot daily to do inventory walk
  • Prepare, photograph, and post vehicles daily to drive business to the store
  • Make daily sales calls including buy backs, pre approvals, and out of warranty lists
  • Keep in touch with customers via facebook, text, email, and phone calls

Retail Sales Consultant

AT&T Wireless
05.2021 - 12.2022
  • Increased sales and customer satisfaction through personalized servicing
  • Used personalization to understand customer needs and recommend relevant products and services
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Oversaw deposits, processed financial transactions and maintained inventory
  • Answered questions about store policies and addressed customer concerns
  • Balanced and organized cash register by handling cash, counting change, and storing coupons
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products

Sales

State Farm
07.2020 - 05.2021
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Engaged with customers to build rapport and loyalty
  • Engaged with a CRM on a daily basis for existing customers and existing customers in reference to follow up and sales calls
  • Quoted customers on new insurance and used personalized recommendations to help find the perfect solution for them
  • Engaged in friendly conversation with customer to better uncover individual needs

ASM 2

Lumber Liquidators
03.2019 - 05.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Education

High School Diploma -

AM Barbe High School
Lake Charles, La
05.2012

Skills

  • Customer Service and Assistance
  • Product and Service Improvements
  • Promotional Mix
  • Store Layouts
  • Serve Customers
  • Active Listening
  • Product and Service Knowledge
  • Display Set Up and Arrangement
  • Closing Procedures
  • Effective Communication

Timeline

Sales

Navarre Chevrolet
01.2023 - Current

Retail Sales Consultant

AT&T Wireless
05.2021 - 12.2022

Sales

State Farm
07.2020 - 05.2021

ASM 2

Lumber Liquidators
03.2019 - 05.2020

High School Diploma -

AM Barbe High School

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