Detail-oriented professional with strong multitasking and prioritization skills. Demonstrated leadership abilities and effective problem-solving capabilities. Committed to upholding employer policies and regulations while achieving organizational goals.
Overview
27
27
years of professional experience
Work History
School Security Officer
Hillsborough County School District
Tampa, Florida
01.2024 - Current
Documented incidents thoroughly, preparing detailed reports for administrative review.
Provided immediate assistance during incidents, ensuring timely response and support.
Fostered a safe and welcoming environment through active engagement with students and staff.
Established effective safety protocols and emergency plans to enhance preparedness.
Monitored school premises to ensure student and staff safety.
Route Sales Associate
Frito Lay
Bradenton, FL
02.2023 - 01.2024
Streamlined product distribution by optimizing unloading, restocking, and material collection processes.
Planned delivery routes to minimize transit time and boost operational efficiency.
Verified compliance of product displays with company specifications on placement, date codes, and pricing.
Cultivated customer relationships in high-paced environments to enhance loyalty.
Field Technician
Spectrum-Charter Communications
Riverview, FL
09.2022 - 02.2023
Electronically scanned cable, internet, and phone systems to pinpoint potential issues.
Installed and tested equipment to establish customer services efficiently.
Trained customers on equipment usage and troubleshooting procedures.
Collaborated with technical teams to improve information sharing and strengthen client relationships.
State Trooper
Maine State Police, Troop G
Portland, ME
06.2005 - 06.2022
Enforced criminal and motor vehicle statutes through visual observation and radar detection.
Conducted vehicular accident investigations, coordinating resources for involved parties.
Executed K9 patrols to detect drugs and support law enforcement operations.
Prepared case documentation for trials and provided witness testimony in court.
Served as Electronic Speed Measurement Device Instructor to enhance team skills.
Investigated illegal activities, performing direct follow-up and reporting findings.
Claims Representative, Customer Service Rep
Progressive Insurance Company
Bradenton, FL
11.2003 - 05.2005
Processed high volumes of automobile and personal injury claims in fast-paced environment.
Reviewed claim details to ensure accuracy and compliance with regulations.
Investigated property damage and personal injury cases to establish liability.
Negotiated settlements with repair shops after completing work estimates.
State Trooper
Maine State Police, Troop B
Gray, ME
09.1998 - 06.2003
Authored detailed reports on arrests and unusual incidents for record-keeping.
Investigated vehicular accidents, coordinated emergency responses, and assisted victims.
Prepared trial cases and testified as a witness in court proceedings.
Mentored new recruits as Field Training Officer, emphasizing adherence to operational procedures.
Contributed expertise to 2nd Basic Law Enforcement Training Program as Academy staff member.
Varying Exceptionalities Teacher at Hillsborough County School District, PrideVarying Exceptionalities Teacher at Hillsborough County School District, Pride