John DeCandido
Sales And Operations
Virginia Beach,VA
Summary
Dedicated Sales and Operations Professional with over 20 years of experience that is recognized for building strong working relationships with clients, buyers and suppliers. Skillful in identifying trends, structuring dynamic sales teams and developing and implementing strategies to elevate brand.
Overview
30
30
years of professional experience
5
5
Certifications
Work History
Vice President of Sales
Safety And Security International
01.2023 - Current
- Utilized advanced analytics to assess performance metrics and refine sales tactics accordingly.
- Created additional revenue streams by introducing new account management strategies in addition to customer retention best practice, resulting in 33% revenue growth from 2022-2023. Oversee 100 million Year Customer Portfolio.
- Built relationships with customers and community to establish long-term business growth.
- Cultivated culture of excellence within sales team by setting clear expectations and prioritizing professional development opportunities.
- Managed budgets effectively to allocate resources towards high-impact initiatives.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Implemented data-driven decision-making processes, enabling informed strategic choices that positively impacted bottom line.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
- Collaborated with cross-functional teams to drive product development and innovation, resulting in increased sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Fostered performance development of staff through ongoing coaching and mentoring on best practices.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Drove sales by developing multi-million-dollar contract sales.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Senior Regional Sales Manager
ADS, Inc
12.2014 - 12.2022
- Enhanced product knowledge among team members through comprehensive training programs, resulting in improved customer service quality.
- Expanded territory reach by identifying new business opportunities and tailoring solutions for prospective clients' unique needs.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Boosted regional sales by implementing effective sales strategies and building strong customer relationships.
- Implemented systems and procedures to increase sales.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Managed over 100 accounts to retain existing relationships and grow share of business.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Exceeded quarterly revenue targets consistently through rigorous pipeline management and strategic planning.
- Streamlined sales and operations by implementing CRM tools, leading to increased productivity and improved customer relationship management.
- Streamlined processes and enhanced operational efficiency by identifying opportunities for cost reduction and resource optimization.
Program Director and On Air Talent
Sports Fan Radio Network, CBS Radio Network
06.1994 - 12.2014
- Hosted and Produced various "On Air" Sports Content Programs for National Syndicated Shows in addition to Local Sports Programming.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
- Analyzed listener data and adjusted programming lineup to maximize potential viewership.
- Supervised media programming team and provided feedback to drive quality programming.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Scheduled and monitored programming to air content as planned.
- Developed new program and feature ideas for station.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Monitored programming schedules, conformance to guidelines and quality.
District Sales and Operations Manager
Penske Truck Leasing
01.2001 - 02.2005
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Trained and guided team members to maintain high productivity and performance metrics.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelor of Arts - Recreation And Leisure Studies
Virginia Wesleyan College
Norfolk, VA 05.2001 -
Skills
Data Analysis
Sports Coaching and Training
Co-Founded Hampton Roads Basketball Academy 2012. Providing Training, Development and Coaching for Boys and Girls 11U-16U
Basketball Coach:
Lynnhaven Middle School 2017-Present
Assistant Coach Varsity Basketball First Colonial High School 2023-Present
WAVE Basketball Coach/Training 2023-2024
Virginia Wesleyan College Sports Information/Basketball Coach 1994
Certification
Six Sigma Green Belt Certification
Accomplishments
ADS "Club Trip" Business Award - 2017, 2018, 2019, 2020, 2021
ADS "Top Salesman" Award- 2018, 2020
Norfolk Sports Club "Media Personality Of the Year" 2013
Pense Truck Leasing Top Lease Sales Rep Finalist 2006-2010
Penske Truck Leasing "Winners Circle Member" 2006-2009
Timeline
Vice President of Sales
Safety And Security International
01.2023 - Current
REACH Sales Certification
08-2022
CFS Sales Training Certification
02-2022
Integrity Sales Certification
01-2022
Six Sigma Black Belt Certification
07-2015
Six Sigma Green Belt Certification
01-2015
Senior Regional Sales Manager
ADS, Inc
12.2014 - 12.2022
Bachelor of Arts - Recreation And Leisure Studies
Virginia Wesleyan College
05.2001 -
District Sales and Operations Manager
Penske Truck Leasing
01.2001 - 02.2005
Program Director and On Air Talent
Sports Fan Radio Network, CBS Radio Network
06.1994 - 12.2014