John Delaney
Absecon,NJ
Summary
Dynamic accounting professional with extensive experience at Jackson Hewitt and Borgata Casino & Hotel. Proven expertise in tax return preparation and bookkeeping, complemented by strong organizational skills. Successfully implemented process improvements that enhanced efficiency and accuracy, ensuring compliance and client satisfaction. Adept at managing financial records and fostering team collaboration.
Overview
14
14
years of professional experience
Work History
Tax Preparer
Jackson Hewitt
09.2019 - 04.2025
- Supported clients in acquiring necessary tax documents for accurate filing.
- Acquired proficiency in tax preparation software to expedite data entry and return generation.
- Collaborated with team to verify completeness of tax forms and ensure compliance.
- Maintained organized client records, improving accessibility for audits and reviews.
- Communicated with clients to clarify details and resolve inquiries about their returns.
- Prepared and filed federal and state tax returns for individual clients.
- Reviewed client documentation to ensure accuracy and compliance with tax regulations.
Accountant
Robert Half
11.2018 - 06.2019
- Managed accounts payable and receivable processes, ensuring timely and accurate transactions.
- Assisted in preparing financial statements, contributing to overall departmental accuracy.
- Implemented improvements in bookkeeping procedures, enhancing efficiency of financial reporting.
- Supported month-end close activities, maintaining compliance with accounting standards.
- Handled day-to-day accounting processes to drive financial accuracy.
Accounting Representative
Borgata Casino & Hotel
04.2018 - 10.2018
- Managed daily financial transactions, ensuring accuracy and compliance with casino policies.
- Assisted in reconciling accounts, identifying discrepancies for timely resolution.
- Processed vendor invoices and payments, maintaining accurate records within accounting software.
- Supported financial audits by preparing necessary documentation and reports for review.
- Collaborated with team members to streamline billing processes, enhancing overall efficiency.
- Reviewed financial statements for accuracy, contributing to improved reporting practices.
- Implemented process improvements that reduced errors in transaction processing and record-keeping.
- Streamlined accounting processes for increased efficiency by implementing new software solutions.
- Prepared detailed financial statements for review by senior leadership, improving overall transparency of company finances.
- Kept journals and documented accounts payable and cash disbursements.
- Maintained accurate financial records, resulting in consistently successful audits.
Valet Attendant
Borgata Casino & Hotel
06.2011 - 04.2018
- Provided exceptional customer service, ensuring guest satisfaction and positive experiences.
- Managed vehicle retrieval and parking efficiently in high-pressure environments.
- Assisted guests with luggage, promoting a welcoming atmosphere upon arrival.
- Conducted regular inspections of parked vehicles to maintain safety and security standards.
- Utilized reservation systems to coordinate valet services effectively for hotel guests.
- Trained new staff on operational procedures and customer service best practices.
- Implemented process improvements that enhanced overall valet service efficiency and guest satisfaction.
- Welcomed arriving guests and explained car retrieval procedures.
- Conducted pre-shift visual inspections of vehicles, noting any existing damage before taking possession from the guest.
- Reduced wait times for guests with effective communication and coordination among valet team members.
Valet Attendant Supervisor
Borgata Casino & Hotel
05.2013 - 09.2013
- Supervised valet operations, ensuring efficient vehicle handling and guest satisfaction.
- Trained and mentored valet staff on customer service protocols and operational procedures.
- Coordinated vehicle retrieval and parking logistics during peak service hours.
- Implemented process improvements to enhance efficiency in vehicle check-in/check-out procedures.
- Monitored staff performance, providing feedback to improve service quality and team dynamics.
- Resolved guest inquiries and complaints promptly, maintaining high standards of customer care.
- Enhanced safety measures by training staff on proper vehicle handling techniques and enforcing strict adherence to protocols.
- Optimized workflow with well-organized shift schedules and clearly communicated responsibilities.
Education
Bachelor of Science - Accounting
Stockton University
Absecon, NJ12.2017
Business Management
University of Scranton
Scranton, PA05.2013
Skills
- Organization skills
- Document preparation
- Bookkeeping
- Tax return preparation
- Data inputting
Timeline
Tax Preparer
Jackson Hewitt
09.2019 - 04.2025
Accountant
Robert Half
11.2018 - 06.2019
Accounting Representative
Borgata Casino & Hotel
04.2018 - 10.2018
Valet Attendant Supervisor
Borgata Casino & Hotel
05.2013 - 09.2013
Valet Attendant
Borgata Casino & Hotel
06.2011 - 04.2018
Bachelor of Science - Accounting
Stockton University
Business Management
University of Scranton
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