Summary
Overview
Work History
Education
Skills
Timeline
Generic

John DeShields

Springdale,AR

Summary

Experienced quality control and service professional with strengths in electrical troubleshooting, inspection readiness, and safety compliance. Known for attention to detail, clear communication, and solving issues before they become larger problems. Lead multiple teams by showing them the correct ways to approach situations and prevents problems

Overview

5
5
years of professional experience

Work History

Quality Control Technician

Anderson Air
Springdale, AR
07.2021 - Current

-Communicated with distributors to source quality materials, ensuring product reliability and fulfilling customer needs.

Reviewed installation department jobs to verify inspection readiness, correcting issues to prevent future problems.

- Collaborated with customers daily to resolve issues promptly and enhance satisfaction.

- Communicate daily with installers and the installation manager to address issues and prevent repeat concerns.

Service Technician

Anderson Air
Springdale, AR
04.2024 - 02.2026
  • Diagnosed customer issues and implemented effective solutions to restore functionality.
  • Troubleshot electrical circuits using schematics and diagrams to ensure accurate repairs.
  • Identified potential issues during routine inspections to proactively prevent breakdowns.

Lead Installer

Anderson Air
Springdale, Arkansas
07.2021 - 03.2024
  • Reviewed blueprints, equipment specs, and installation instructions to confirm accuracy and facilitate seamless project execution.
  • Assessed project requirements to choose the best approach for successful system installation.
  • Trained junior installers on safety practices and proper mounting methods, enhancing team competence and ensuring compliance with safety regulations.
  • Assisted Anderson air installation crews with residential and light commercial HVAC projects, ensuring adherence to quality standards.

Education

Advanced Service Diagnostics

Ultimate Tech Academy
Conway, AR

Universal Refrigerant License

EPA Section 608

Skills

  • Quality inspection
  • Electrical troubleshooting
  • Electrical schematics
  • Equipment maintenance
  • Blueprint reading
  • Safety compliance
  • Client relationship management
  • Problem solving
  • Attention to detail
  • Effective communication

Timeline

Service Technician

Anderson Air
04.2024 - 02.2026

Quality Control Technician

Anderson Air
07.2021 - Current

Lead Installer

Anderson Air
07.2021 - 03.2024

Advanced Service Diagnostics

Ultimate Tech Academy

Universal Refrigerant License

EPA Section 608
John DeShields