Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John DeSimone

Clearwater,FL

Summary

Dynamic professional skilled in customer engagement and sales floor navigation. Proven ability to maintain quality service and manage transactions effectively, contributing to enhanced customer satisfaction and loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

In Store Shopper

Whole Food Market
05.2025 - 08.2025
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Electrician's Assistant

Mechanical One
01.2025 - 03.2025
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.

Sales Associate

Dicks Sporting Goods Distribution Center
08.2024 - 12.2024
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Customer Service Representative/Cashier

Stop and Shop Supermarket
09.2023 - 05.2024
  • Responded to customer requests for products, services, and company information.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Investigated and resolved accounting, service and delivery concerns.
  • Maintained up-to-date knowledge of product and service changes.

Education

High School Diploma -

Northport High School
Northport
06-2023

Skills

  • Sales floor navigation
  • Returns and exchanges
  • Upselling strategies
  • Markdown execution
  • Strong work ethic
  • Product knowledge expertise
  • Brand representation
  • Loss prevention awareness

Certification

Osha Certified

Timeline

In Store Shopper

Whole Food Market
05.2025 - 08.2025

Electrician's Assistant

Mechanical One
01.2025 - 03.2025

Sales Associate

Dicks Sporting Goods Distribution Center
08.2024 - 12.2024

Customer Service Representative/Cashier

Stop and Shop Supermarket
09.2023 - 05.2024

High School Diploma -

Northport High School
John DeSimone