Results-driven operations leader with experience managing field teams, union labor, and high-volume projects. Skilled in workforce planning, compliance, budgeting, and building strong relationships with customers and trade partners. Known for improving processes, reducing variance, and leading teams with accountability, safety, and clear communication.
Overview
13
13
years of professional experience
Work History
Project Manager
Philadelphia Gas Works
Philadelphia, Pennsylvania
02.2024 - Current
Managed project timelines and resources for gas infrastructure improvements.
Coordinated cross-functional teams to achieve project milestones efficiently.
Developed project plans using industry-standard software tools and methodologies.
Analyzed risks and implemented mitigation strategies throughout project lifecycle.
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Led meetings with internal team members, consultants and contractors.
Provided guidance to team members regarding tasks assigned to them.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Conducted periodic inspections of job sites for quality and progress.
Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Created team objectives and roles with specific goals outlined for each individual.
Managed day-to-day union relations and ensured compliance with collective bargaining agreements.
Handled employee relations in a unionized environment, resolving issues while maintaining fairness and consistency.
Maintained positive labor–management relations and addressed union concerns promptly and professionally.
Oversaw union workforce operations, ensuring adherence to contract rules and fostering productive collaboration.
Facilitated communication between management and union representatives to resolve disputes and support operational goals.
Participated in professional development opportunities to stay current with industry trends and technologies.
Identified project needs by reviewing project objectives and schedules.
Supervisor
Philadelphia Gas Works
Philadelphia, PA
01.2021 - 02.2024
Cross-trained employees to do other jobs within business, increasing job skills and productivity.
Completed evaluations of new employees to determine strengths and customize training.
Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
Conveyed current policy, procedure and compliance information to employees.
Identified and communicated to management regarding areas needing additional training.
Conducted training needs assessments to identify individuals' current level of skill compared to required competency for position.
Inspected daily construction to determine project progress, contract compliance and safety.
Supervised crew to facilitate top quality and achievement of project milestones.
Sustained safety protocol, ensuring proper, cost-effective and safe handling and usage of equipment and materials.
Motivated and supported field workers completing work to increase work quality and team productivity.
Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Managed budget for department, ensuring all expenses stayed within allocated funds.
Foreman
Philadelphia Gas Works
Philadelphia, PA
08.2016 - 02.2021
Supervised daily operations and ensured compliance with safety protocols.
Conducted inspections of gas distribution systems and reported maintenance needs.
Ensured all workers adhered to company policies and procedures.
Assessed work area conditions for potential hazards or risks.
Maintained daily logs of labor and equipment used on-site.
Mechanic
Philadelphia Gas Works
Philadelphia, PA
12.2014 - 08.2016
Operator
Philadelphia Gas Works
Philadelphia, PA
08.2013 - 12.2014
Laborer
Philadelphia Gas Works
Philadelphia, PA
10.2012 - 08.2013
Education
General
Northeast Catholic High School
Philadelphia, PA
2010
Associate of Arts - Business Administration
Community College of Philadelphia
Philadelphia, PA
2010
Real Estate
Real Estate U
Philadelphia, PA
Skills
Project management
Risk analysis
Cross-functional coordination
Change management
Budget management
Compliance assurance
Resource allocation
Safety regulations
Employee training
Client relationship management
Conflict resolution
Effective communication
Budgeting and forecasting
Purchasing and procurement
Milestone tracking
Performance improvements
Staff management
Cost reduction and containment
Business analysis
Budget development and adherence
Compliance monitoring
Data review
Forecasting
Construction management
Project scope
Procedure development
Productivity improvement
Contract development
Document management
Project planning
Data analysis
Team collaboration
Certifications
Emergency Management Institute FEMA IS-00700.b Introduction to the National Incident Management System
Emergency Management Institute FEMA IS-00100.c Introduction to Incident Command System, ICS-100
Industrial Training Services Train the Trainer: Proctor & Evaluator