John Diener
Yakima,Washington
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lids Locker Room
Yakima, Washington
11.2023 - 07.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
Shift Leader
Dutch Bros
Yakima, Washington
10.2022 - 07.2024
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Teacher Education
Yakima Valley Community College
Yakima, WASkills
- Product Sales
- POS System Operation
- Store Opening and Closing
- Written and oral communication skills
- Conflict Resolution
- Multi-tasking strength
- Teamwork and Collaboration
- Positive and professional
- Excellent communication skills
Accomplishments
- Became a Shift lead at Dutch Bros
- Took leadership at Lids when managers were not present
Affiliations
- Was employed at Dutch Bros and Lids at the same time
- Continued to attend school and classes while balancing work
Timeline
Sales Associate
Lids Locker Room
11.2023 - 07.2024
Shift Leader
Dutch Bros
10.2022 - 07.2024
Teacher Education
Yakima Valley Community College