John Dimasco
Policy Analyst & Operations Manager
Brooklyn,NY
Summary
Dedicated and expert multilingual professional with a proven track record in logistics, international organizations management, finance, budget management, policy development, and staff advocacy. Skilled in policy analysis, public and nonprofit organization management, leadership, strategic planning, and operations management. Demonstrated success as CEO of Congolese Global Fellowship and Policy Advisor at the New York City Council. Experienced in negotiating agreements for employee benefits and workplace protections as Staff Representative at the United Nations. Seeking a role to drive positive impact in public, private, and nonprofit organizations.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Chief Executive Officer
Congolese Global Fellowship
01.2019 - 04.2024
- Expanded service offerings to include immigration support, staffing solutions, skills training, education access, social integration initiatives, interpretation and translation services, and legal and financial counseling. -Result: Increased program reach by 30% and diversified revenue streams by 40%.
- Secured partnerships with government agencies, charitable foundations, and local businesses to increase funding opportunities. -Result: Raised $500K in new grants and sponsorships within one year.
- Advocated for policy changes benefiting marginalized communities through public speaking engagements.- Result: Influenced three key policy changes impacting over 1,000 individuals.
- Restructured organizational resources for enhanced efficiency. - Result: Reduced operating costs by 15% while maintaining quality of services.
Money Center District Manager
Payomatic Check Cashing
07.2015 - 12.2018
- Achieved a 15% cost reduction and 25% increase in productivity by streamlining operations through efficient processes and communication channels between stores.
- Increased brand visibility within target markets and attracting new customers while retaining the current clientele base through regional marketing efforts.
- Drove district sales growth by 40% through effective marketing strategies and strong partnerships with key stakeholders.
- Decreased turnover rates by 50% through proactive retention strategies addressing potential employee concerns before escalating into resignations or terminations.
Policy Advisor
New York City Council
01.2013 - 06.2015
- Developed and implemented a research strategy resulting in the identification of key policy issues impacting New York City, leading to data-driven recommendations for legislative decision-making.
- Contributed to drafting and supporting impactful legislation and resolutions, leading to positive outcomes for constituents.
- Organized community events that fostered dialogue with residents and stakeholders, ensuring their voices were integrated into policy development processes.
- Cultivated relationships with city agencies and key stakeholders to enhance collaboration in support of the council member's policy agenda.
- Led strategic planning initiatives that achieved set goals aligned with the district's vision for progress.
- Recognized for outstanding communication skills demonstrated through clear reports/presentations on complex policy analysis findings.
- Demonstrated exceptional analytical abilities by monitoring public policy trends and facilitating evidence-based decision-making within the council office.
Staff Representative
United Nations Peacekeeping Operations
02.2004 - 11.2014
- Negotiated Comprehensive Collective Bargaining Agreements: Enhanced benefits, workplace protections, and equitable policies for over 4000 staff members resulting in increased job satisfaction and employee retention.
- Implemented Diversity & Inclusion Training: Developed training programs on diversity awareness creating a more cohesive workforce environment with improved teamwork and collaboration.
- Enhanced Communication Channels: Established effective communication channels promoting open dialogue and proactive conflict resolution that resulted in reduced misunderstandings and improved work relationships.
- Initiated Salary Survey to address unjust salary gaps between UN staff categories leading to fairer compensation practices that boosted employee morale and motivation.
- Participated in Staff Recruitment ensuring compliance with UN rules led to streamlined hiring processes resulting in efficient recruitment practices aligning with organizational standards.
- Served as United Nations Intermediary negotiating peace agreements which facilitated cooperation between government entities and rebel factions promoting peaceful resolutions effectively.
- Ensured Adherence to Mission Mandate by facilitating compliance with local government agreements promoting harmony within the organization enhancing overall operational effectiveness.
- Facilitated conflict resolution among team members, resulting in stronger working relationships and increased productivity.
College Assistant
Borough Of Manhattan Community College
01.2011 - 08.2013
- Provided tailored tutoring support to students with disabilities resulting in a 20% increase in their academic performance. - Result: Improved GPA scores by an average of one full grade level across all subjects.
- Administered exams accommodating unique student needs, receiving positive feedback from professors. - Result: Achieved a 95% satisfaction rate among professors for effective communication and advocacy efforts.
- Collaborated with professors to enhance awareness and understanding of disabled students' needs. - Result: Contributed to a 15% increase in faculty understanding and accommodation of disabled students' needs.
- Streamlined administrative processes for course scheduling and resource allocation. - Result: Reduced administrative processing time by 20%, improving efficiency within the department.
Aviation Tech Compliance/Contracts/Budget Manager
United Nations Peacekeeping Operations
02.2009 - 10.2012
- Oversaw the management of over 15 contracts for various services in the UN's largest peacekeeping mission in the DRC, resulting in streamlined procurement processes and increased operational efficiency.
- Managed civil and military air carriers contracts, ensuring timely and safe transportation for staff and soldiers to designated locations within the host country, enhancing mission readiness and effectiveness.
- Ensured quality services from airfields, hotels, restaurants, and airplane fueling contractors for UN staff members and aircrafts serving the mission in the DRC, leading to improved morale and operational support.
- Led a team of 300 aircrew staff members with a focus on certifications, insurance compliance, performance evaluations, and adherence to aviation standards, resulting in a highly skilled and efficient workforce.
- Established a Quality Assurance Program to ensure aircrew licensure compliance with UN terms, enhancing safety standards and regulatory compliance within the aviation operations.
- Coordinated special flight requests efficiently for budgetary purposes while accurately recharging costs to non-UN agencies, optimizing cost management strategies across missions.
- Collaborated with the Fuel Unit to track fuel usage accurately, calculate flight hours effectively, and manage Jet A-1 fuel payments efficiently for optimal resource allocation.
- Prepared detailed performance reports for over 15 air carriers on a quarterly basis enabling data-driven decision-making processes for enhanced operational efficiency.
- Ensured timely recording, filing, and reporting of all air operations activities for annual budget preparation facilitating accurate financial planning and forecasting processes.
- Managed financial requests related to aviation expenses including hotels, airfields, and restaurants ensuring transparency in financial transactions and leading to effective cost-control measures.
- Presented annual budget justifications demonstrating fiscal responsibility which enabled better resource allocation decisions by senior management improving the overall financial health of aviation projects.
Warehouse & Assets Manager
United Nations Peacekeeping Operations
02.2006 - 12.2008
- Achieved a 20% improvement in materials distribution efficiency to different regions through the implementation of a streamlined dispatch process.
- Reduced workplace accidents by 30% and improved safety records by conducting comprehensive safety training sessions for warehouse personnel.
- Increased productivity by 15% and ensured timely deliveries of critical supplies through efficient task prioritization and workflow coordination.
- Enhanced inventory management accuracy with inventory tracking systems, leading to better resource allocation and planning for future missions.
Education
Master of Science - Public Administration
Baruch College of The City University of New York
12.2025
Bachelor of Science - Public Affairs And Public Policy Analysis
Baruch College of The City University of New York
04.2023
Skills
- Policy Development and Optimization
- Budgeting and Cost Control
- Organizational Leadership
- Program Leadership
- Operations Management
- Leadership and People Development
- Effective Customer Communication
- Human Resource Information System (HRIS)
- Mission and Vision
- Improve Policies
- Negotiation
- Policy Updates
- Employee Management
- Account Management
- Public Relations Understanding
Timeline
Chief Executive Officer
Congolese Global Fellowship
01.2019 - 04.2024
Money Center District Manager
Payomatic Check Cashing
07.2015 - 12.2018
Policy Advisor
New York City Council
01.2013 - 06.2015
College Assistant
Borough Of Manhattan Community College
01.2011 - 08.2013
Aviation Tech Compliance/Contracts/Budget Manager
United Nations Peacekeeping Operations
02.2009 - 10.2012
Warehouse & Assets Manager
United Nations Peacekeeping Operations
02.2006 - 12.2008
Staff Representative
United Nations Peacekeeping Operations
02.2004 - 11.2014
Master of Science - Public Administration
Baruch College of The City University of New York
Bachelor of Science - Public Affairs And Public Policy Analysis
Baruch College of The City University of New York
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