John Donaldson
Summary
Experienced operations specialist with a proven track record in strategic planning, project execution, and process optimization. Skilled in managing and optimizing complex logistical processes while fostering team collaboration and driving mission success. Adept at coordinating cross-functional and interagency teams, enhancing stakeholder engagement, and aligning efforts to achieve organizational objectives. Expertise in resource management, personnel development, and workflow optimization, ensuring efficient and timely project delivery. Proficient in developing and implementing standard operating procedures (SOPs), conducting compliance audits, and analyzing data to provide actionable insights. Reliable and adaptable, excelling in high-pressure environments and meeting evolving operational needs while driving continuous improvement and mission success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Non-Commissioned Officer
U.S. Army Active Duty
10.2023 - Current
- Developed and executed strategic operational plans for high-profile military and diplomatic visits, ensuring seamless collaboration among U.S. agencies, international stakeholders, and host-nation partners.
- Facilitated cross-functional coordination as a liaison between embassy staff, government officials, and key stakeholders, fostering strong partnerships and advancing bilateral initiatives.
- Designed and implemented targeted training programs, driving team performance, operational excellence, and readiness in high-pressure environments.
- Planned, coordinated, and executed complex logistics, personnel movements, and high-level engagements for Senior Defense Attaché, Department of Defense (DoD), and Department of Homeland Security (DHS) personnel across Central America.
- Developed and maintained emergency contingency plans for the U.S. Embassy, ensuring readiness, compliance, and seamless execution of mission-critical protocols.
- Streamlined operational processes and implemented new systems, enhancing efficiency, resource allocation, and workflow optimization across teams.
- Conducted routine compliance audits and internal reviews, ensuring adherence to policies, standards, and audit readiness in alignment with organizational guidelines.
- Managed a high-value operational budget, overseeing expenditures for property costs, payrolls, and events while ensuring fiscal responsibility and accountability.
- Served as a key member of the planning committee responsible for organizing, coordinating, and executing the U.S. embassy’s most significant representational event, showcasing diplomatic and cultural collaboration.
- Acquired proficiency in the host nation’s language to enhance communication, facilitate seamless logistics, and improve planning efforts between the Defense Attaché Office (DAO) and local counterparts.
- Improved operational efficiency by streamlining processes and implementing new systems.
- Developed standard operating procedures, increasing consistency and reducing errors in operations.
Electronic Maintenance Supervisor
U.S. Army Active Duty
07.2020 - 11.2022
- Supervised the Material Readiness Division, managing analytical and trend reports to provide actionable insights to senior leadership in a high-paced, results-driven environment.
- Led a team to complete tasks efficiently and accurately by leveraging appropriate tools and techniques, fostering operational excellence and precision.
- Developed and implemented streamlined processes to analyze and expedite critical repair part requests, significantly improving operational readiness and reducing downtime.
- Conducted detailed analysis of equipment failures, delivering data-driven reports with actionable recommendations for corrective actions and preventive measures to senior leadership.
- Synchronized tracking systems between multiple operational facilities, improving coordination and ensuring timely acquisition and procurement of critical repair parts.
- Tracked and managed the flow of repair parts and tools, ensuring timely procurement and delivery to maintain equipment availability and unit readiness.
- Prepared and presented detailed readiness and maintenance reports to command teams, summarizing equipment status, ongoing repairs, and resource requirements.
- Streamlined work order processes to improve efficiency in addressing maintenance requests and tracking progress, ensuring timely resolution and enhanced operational workflows.
- Collaborated with unit leaders, maintenance teams, and supply chain personnel to synchronize efforts, resolve logistical challenges, and enhance mission-critical support operations.
Electronic Maintenance Supervisor
U.S. Army Active Duty
10.2016 - 08.2020
- Prioritized and coordinated maintenance of electronic equipment within the Battalion, increased the overall readiness of the unit.
- Contacted vendors to procure equipment and tools to meet organizational demands
- Maintained accountability and directed maintenance procedures for all communications equipment during field training events.
- supervised and managed the completion of electronic/communication equipment, during the unit's biannual equipment service reset.
- mentored and developed five Soldiers to properly perform and track maintenance on electronic/communication equipment.
- Led the team in installing surveillance systems in the units operational areas.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Electronics Technician
U.S. Army Active Duty
01.2013 - 10.2016
- Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
- Modified, installed and repaired military and commercial electronic equipment.
- Interpreted schematic blueprints, wiring diagrams, performance specifications and service manuals.
- Performed preventive, predictive and corrective maintenance to keep communication equipment running at optimal levels.
- Maintained system logs or manuals to document testing or operation of equipment.
- Constructed and evaluated electrical components for communication equipment to be used in field operations.
- Performed diagnostics and testing of electronic devices to locate root causes and resolve issues for optimal performance.
- Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
Education
Bachelor of Science - Political Science
University of Maryland Global Campus
12.2020
Associate of Arts -
University of Maryland Global Campus
07.2020
Certificate - Information Technology
Basic Installers Course
03.2018
GED -
U.S. Army Education Center
04.2007
Skills
- Strategic Operational Planning
- Logistical Coordination and Management
- Project and Program Management
- Process Improvement and Optimization
- Team Leadership and Development
- Stakeholder Engagement and Partnership Building
- Budget Management and Resource Allocation
- Standard Operating Procedures (SOP) Development
- Data Analysis and Reporting
- Compliance Auditing and Policy Adherence
- Cross-Functional Coordination
- Workflow Optimization
Accomplishments
- Developed and implemented a reporting system that enhanced data sharing by 20%, streamlined interdepartmental collaboration, and improved operational readiness, enabling leadership to make more informed decisions.
- Managed the installation of IT infrastructure valued at $85K, increasing communication capabilities by 10% and improving operational efficiency through effective resource allocation and cross-functional teamwork.
- Led the coordination and execution of two high-profile port inspections, enhancing international trade cooperation and maritime security through streamlined interagency collaboration and process optimization.
- Directed the planning and execution of a high-visibility event, managing interagency coordination to ensure seamless delivery, strengthen stakeholder relationships, and achieve organizational objectives.
- Created and executed an executive-approved policy that increased operational efficiency by 35%, optimized workflows, and enhanced security while ensuring compliance with organizational and regulatory standards.
- Streamlined access to healthcare services for 21 individuals, improving service efficiency through effective resource allocation and ensuring timely delivery of specialized care.
- Designed and implemented a standardized reporting framework for operational readiness, reducing reporting time by 20% and enhancing leadership’s ability to make data-driven decisions.
- Fostered professional growth by mentoring team members, resulting in two employees earning Associate degrees and boosting team performance and morale.
- Optimized supply chain operations by designing and implementing a process to analyze and expedite critical components, increasing operational readiness by 19% and ensuring resource availability.
- Directed the procurement and distribution of 35 vehicles worth $4 million, ensuring timely delivery for high-priority projects and optimizing resource utilization.
Languages
German
Professional Working
Spanish
Professional Working
Certification
- Operations Coordinator, Joint Military Attache School - 2023
- Certified Fiber Optic installer, 3M - 2018
- Basic Installers, U.S. Army Signal School - 2018
Timeline
Operations Non-Commissioned Officer
U.S. Army Active Duty
10.2023 - Current
Electronic Maintenance Supervisor
U.S. Army Active Duty
07.2020 - 11.2022
Electronic Maintenance Supervisor
U.S. Army Active Duty
10.2016 - 08.2020
Electronics Technician
U.S. Army Active Duty
01.2013 - 10.2016
Associate of Arts -
University of Maryland Global Campus
Certificate - Information Technology
Basic Installers Course
GED -
U.S. Army Education Center
Bachelor of Science - Political Science
University of Maryland Global Campus
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