John Doran
Boca Raton,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Duffy's Sports Grill
Boynton Beach , Florida
2022.11 - 2024.06
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Prepared drinks according to standard recipes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Buffalo Wild Wings
Boynton Beach , FL
2021.05 - 2022.10
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Server
Cheddars Restaurant
Wellington , Florida
2019.11 - 2021.05
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
A And P Certifiction - Aircraft Technician
Universal Technical Institute
Miramar2025-12
High School Diploma -
Boynton Beach Community High School
Boynton Beach, FL2018-05
Skills
- Guest Engagement
- Beverage Preparation
- Food inspection
- Table Bussing
- Food Running
- Supply Restocking
- Safe Food Handling
- Table Setting
- Food Delivery
- Performance Improvement
- Menu presentation
- Dining crew workflow optimization
- Strong Work Ethic
- POS operation
- High-volume dining
- Cash Handling
- Service prioritization
- Sales expertise
- Professional Appearance
- Liquor, wine, and food service
- Dining customer service
- Sales Techniques
- Exceptional customer service
- Positive and professional
- Food safety understanding
Affiliations
- Huge sports guy, watching and playing, played hockey and soccer growing up
- Love concerts and music
- Very much enjoys interacting with new people
Certification
- Currently working on my Airframe and Powerplant certification
- Microsoft Word, Powerpoint, and Exel certified
References
References available upon request.
Timeline
Server
Duffy's Sports Grill
2022.11 - 2024.06
Server
Buffalo Wild Wings
2021.05 - 2022.10
Server
Cheddars Restaurant
2019.11 - 2021.05
A And P Certifiction - Aircraft Technician
Universal Technical Institute
High School Diploma -
Boynton Beach Community High School
- Currently working on my Airframe and Powerplant certification
- Microsoft Word, Powerpoint, and Exel certified
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