John Dorsey

Automotive Technician

Dorsey Mobile Auto Repair

Lady Lake, Florida

10.2007 - Current

Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Changed, rotated, and balanced tires on different types of vehicles.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Completed customer orders and warranty services according to manufacturer specifications.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Maintained accurate records of time and materials required to perform repairs and service.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Used specialized tools to detect leaks in gas and refrigerant systems.
Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
Conducted routine maintenance checks for improved vehicle safety and longevity.
Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
Assisted in selection of quality parts and supplies, ensuring repair durability.
Reduced repeat repair visits by implementing thorough quality control checks.
Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Enhanced vehicle performance by conducting detailed diagnostic procedures.
Streamlined service scheduling to minimize customer wait times.
Improved customer satisfaction by providing precise and timely repair updates.
Boosted team morale and productivity through effective communication and leadership.
Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
Repaired and replaced worn and damaged components.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Analyzed vehicle data using advanced diagnostic equipment.
Investigated customer complaints to identify cause of malfunctions.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.