Proven Case Manager and Certified Peer Recovery Coach at Hazelbrook Community Center, adept in leveraging problem-solving and relationship-building skills to achieve client goals. Excelled in case management and client advocacy, significantly enhancing client access to resources and support networks. Demonstrate a strong commitment to client success through innovative strategy development and effective community outreach.
Overview
2
2
years of professional experience
Work History
Case Manager
Hazelbrook Community Center
04.2022 - Current
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Certified Peer Recovery Coach
Hazelbrook Community Center
04.2022 - Current
Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
Gathered information about useful resources and helped coordinate referrals.
Facilitated connections between clients and peer support groups, fostering a strong network for continued success.
Provided crisis intervention services when necessary, connecting clients with appropriate emergency resources as needed.
Enhanced client engagement in recovery programs by providing compassionate support and guidance.
Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
Utilized motivational interviewing techniques to help clients identify barriers to recovery and develop strategies for overcoming them.
Education
Associate of Arts - Psychology
Community College of Aurora
Aurora, CO
05.2026
Skills
Problem-Solving
Case Management
Case Documentation
Organization and Multitasking
Relationship Building
Client Advocacy
Interviewing skills
Community Outreach
Referral Coordination
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Manager
Hazelbrook Community Center
04.2022 - Current
Certified Peer Recovery Coach
Hazelbrook Community Center
04.2022 - Current
Associate of Arts - Psychology
Community College of Aurora
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