JOHN DOUTHITT
Cincinnati
Summary
Detail oriented individual experienced in hospitality and customer service. Exceptional problem solving and multitasking skills, with a demonstrated ability to handle challenging situations. Committed to providing superior customer service and creating a welcoming and enjoyable atmosphere for guests. Skilled at efficiently seating guests and taking reservations. A focused worker with customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. A very hard worker dedicated to helping others in any way possible.
Overview
5
5
years of professional experience
Work History
Automotive Transportation Driver
Enterprise
01.2022 - 06.2025
- Followed written directions accurately to ensure successful and safe completion of routes within established deadlines.
- Communicated professionally with customers regarding pickup and delivery times ensured customer safety and made any changes that may of had to occur during the course of a route.
- Utilized problem-solving skills to resolve customer issues related to route instructions or package handling.
- Operated vehicles in a safe manner at all times while adhering to traffic laws and regulations.
Server/Line Cook
Pieology Pizzeria
09.2023 - 02.2024
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently while maintaining high standards of food quality and presentation.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new servers on menu items, service protocols, and POS system operations.
Store Sales Representative
JD sports
05.2020 - 01.2022
- Answered Phone calls and answered any questions regarding shoes, clothes and even store hours.
- Greeted customers and engaged in conversation to assess needs.
- Established effective communication channels between customers, staff and management.
- Delivered exceptional customer service to guests.
- Ensured commitment to safety regulations throughout the store premises.
- Initiated conversations with customers to determine their needs and recommend suitable products accordingly.
Host
DeSha’s American Tavern
04.2020 - 12.2021
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
- Answered phone calls to take reservations and address guest questions and concerns.
- Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
- Built positive relationships with regulars to ensure their loyalty to the establishment.
Education
Bachelor of Science (B.S.) - Health Science Candidate
University of Cincinnati
Cincinnati, OH05.2026
Skills
- Processes and procedures
- Assisting customers
- Effective Communication
- Critical Thinking
- Active Listening
Timeline
Server/Line Cook
Pieology Pizzeria
09.2023 - 02.2024
Automotive Transportation Driver
Enterprise
01.2022 - 06.2025
Store Sales Representative
JD sports
05.2020 - 01.2022
Host
DeSha’s American Tavern
04.2020 - 12.2021
Bachelor of Science (B.S.) - Health Science Candidate
University of Cincinnati
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