Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

JOHN D. OWENS

Houston,TX

Summary

Dynamic leader with a proven track record at Harbor Group Management Company, adept in systems implementation and cross-functional collaboration. Excelled in enhancing operational efficiency, achieving 8% increase in income, and leading $1M+ renovation project. Skilled in client relations and conflict management, consistently exceeding project and stakeholder expectations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Property Manager

Harbor Group Management Company
Sugar Land, TX
08.2021 - Current
  • Led and executed operational initiatives across all property functions, successfully reducing turnover by 10% compared to market benchmarks through improved resident retention strategies.
  • Increased operating income 8% over budget by driving a 3% revenue increase and implementing cost-saving measures that achieved a 6% expense reduction, thus providing $4M in revenue to shareholders.
  • Led cross-functional teams, including construction, leasing, and maintenance, to successfully execute a $1M+ property-wide renovation project, consistently meeting project deadlines and objectives. This involved coordinating resources, managing communication, and resolving conflicts to ensure seamless project delivery.
  • Collaborated effectively with team members across departments to achieve project objectives, and consistently meet deadlines for property improvements.

Community Director

Highmark Residential
Sugar Land, Texas
03.2013 - 08.2021
  • Proactively identified, analyzed, and resolved operational and customer issues, mitigating risks through regular inspections and customer communication, ensuring positive stakeholder experiences.
  • Leveraged sales and marketing strategies to drive traffic, maintain closing ratios, and consistently exceed leasing goals. This involved developing targeted advertising campaigns.

Professional Athlete

National Football League Inc.
06.2002 - 09.2012
  • Communicated effectively with teammates, coaches, and staff, fostering a collaborative environment conducive to achieving team goals.

Education

Bachelor of Business Administration - Management Information Systems

University of Notre Dame
Notre Dame, IN

Skills

  • Systems implementation
  • Client relations
  • Document management
  • Task prioritization
  • Project scope
  • Staff management
  • Vendor management
  • Customer relations specialist
  • Compliance monitoring
  • Conflict management
  • Processes and procedures
  • Microsoft office suite expert
  • Cross-functional collaboration

Certification

  • Certified Apartment Manager
  • Independent Rental Owner Professional

Affiliations

  • National Football League Players Association Houston Chapter
  • National Football League Alumni, Houston Chapter
  • Notre Dame Alumni, Houston Chapter
  • Notre Dame Monogram Club
  • National, Texas, & Houston Apartment Association

References

References available upon request.

Timeline

Property Manager

Harbor Group Management Company
08.2021 - Current

Community Director

Highmark Residential
03.2013 - 08.2021

Professional Athlete

National Football League Inc.
06.2002 - 09.2012

Bachelor of Business Administration - Management Information Systems

University of Notre Dame

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JOHN D. OWENS