John Doyle
Hudson Falls,NY
Summary
Dynamic Certified Recovery Peer Advocate with a proven track record at Helio Health and Baywood Outpatient, skilled in motivational interviewing and relapse prevention. Successfully developed tailored action plans, enhancing client engagement and retention. A natural leader, I fostered a supportive environment, empowering clients to navigate their recovery journeys effectively.
Overview
20
20
years of professional experience
Work History
Certified Recovery Peer Advocate
Peter Young Housing Industries Treatment - Baywood Outpatient
08.2024 - Current
- Coordinated relevant workshops and informational sessions aimed at increasing client knowledge on pertinent topics.
- Created a safe space where clients felt comfortable discussing personal challenges without fear of judgment or stigma.
- Participated in ongoing professional development opportunities to stay current on best practices in peer advocacy.
- Educated clients about available community resources, empowering them to make informed decisions.
- Wrote Peer Progress Notes based on an individual's Recovery tool bag and overall progress.
- Assist in breaking down barriers to treatment such as distance, medical and/or mental health related.
- Help and work through Wellness Recovery Action Plans with individuals.
Certified Recovery Peer Advocate
Helio Health - Victorian Manor
07.2023 - 08.2024
- Developed strong rapport with clients, enhancing overall service quality and client retention rates.
- Built trust with clients through active listening and understanding their unique needs.
- Served as a liaison between clients and service providers, ensuring clear communication of expectations and responsibilities.
- Maintained accurate documentation of client interactions, allowing for seamless coordination with other team members.
- Conducted regular follow-ups with clients, ensuring progress toward goals and addressing any emerging issues.
- Provided crisis intervention services as needed, connecting clients with appropriate emergency resources.
- Developed tailored action plans that addressed each client''s specific barriers to achieving personal goals.
- Facilitated peer support groups, fostering a sense of shared experience and mutual encouragement among participants.
- Promoted self-advocacy among clients by teaching skills necessary for independent problemsolving.
Machine Operator
Stickermule
03.2023 - 07.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Kept accurate counts for various different orders.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Laborer
Dimensional Mills Inc
06.2017 - 07.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Fourth and Fifth Hand Paper Machine
Finch Paper LLC
03.2014 - 04.2016
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
On-Car Supervisor
United Parcel Service, UPS
05.2005 - 03.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Daily Driver(service provider)staffing to accommodate for changing amounts of product being shipped and varying number of approved routes.
Education
No Degree - Business Administration
SUNY Adirondack
Queensbury Certificate - Certified Recovery Peer Advocate
Recovery Coach Academy
Saratoga Springs, NY12-2022
High School Diploma -
Hudson Falls High School
Hudson Falls06-2003
Skills
- Self-care techniques
- Relapse prevention
- Motivational interviewing
- Social media engagement
- Natural Leader
Timeline
Certified Recovery Peer Advocate
Peter Young Housing Industries Treatment - Baywood Outpatient
08.2024 - Current
Certified Recovery Peer Advocate
Helio Health - Victorian Manor
07.2023 - 08.2024
Machine Operator
Stickermule
03.2023 - 07.2023
Laborer
Dimensional Mills Inc
06.2017 - 07.2021
Fourth and Fifth Hand Paper Machine
Finch Paper LLC
03.2014 - 04.2016
On-Car Supervisor
United Parcel Service, UPS
05.2005 - 03.2014
No Degree - Business Administration
SUNY Adirondack
Certificate - Certified Recovery Peer Advocate
Recovery Coach Academy
High School Diploma -
Hudson Falls High School
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