Summary
Overview
Work History
Education
Skills
Timeline
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John Dugan

Bridgeport,CT

Summary

Information Technology student with a cybersecurity minor and hands‑on experience in system monitoring, web development, and Linux environments. Demonstrates strong technical ability through projects like a Wazuh SIEM dashboard and responsive website development. Known for reliability, teamwork, and a growing focus on IT support and security operations.

Overview

6
6
years of professional experience

Work History

Summer Help

Smurfit Westrock
Wakefield, MA
06.2025 - 08.2025
  • Operated automated cardboard-wrapping machinery to prepare products for shipment.
  • Organized, stacked, and accurately labeled around 100,000 finished boxes a day to support efficient delivery and warehouse workflow.

Ski Lift Operator

Nashoba Valley
Westford, MA
12.2023 - 01.2025
  • Managed safety‑critical operations with zero incidents strong attention to detail and adherence to procedures.
  • Assisted hundreds of customers daily, resolving issues quickly and calmly in high‑pressure environments.
  • Worked winter break from 2023 - 2025

Project Manager

Student Painters
Melrose, MA
06.2024 - 08.2024
  • Led a team of 3, delegating tasks and coordinating workflows
  • Managed site setup, cleanup, and daily workflow to ensure high-quality results and customer satisfaction.
  • Coordinated materials, delegated tasks, and maintained a safe, organized work environment.

Server Assistant

Red Heat Tavern
Wilmington, MA
08.2022 - 02.2023
  • Work weekends at a busy local restaurant as a server assistant delivering food and bussing tables.

Counselor

Camp Evergreen
Andover, MA
06.2019 - 08.2021
  • Senior Counselor - Last session summer 2021
  • Junior Counselor - Summer 2020
  • Counselor in Training - Summer 2019
  • Progressively responsible roles at summer day camp catering to children ages five through thirteen.
  • Responsibilities included overseeing a group of 10 children with daily camp activities, including swimming, theater, archery, baseball, and canoeing.

Education

Bachelor of Science - Information Technology

Sacred Heart University
Fairfield, CT
05-2027

High School Diploma - undefined

Austin Preparatory School
Reading, MA
05-2023

Skills

  • Programming: Python, SQL
  • Web Development: HTML, CSS Javascript
  • Tools & Environments: Visual Studio Code, Git, Figma, Wazuh, Kibana, Linux, SIEM fundamentals
  • Databases: SQL, database design fundamentals
  • Other: UI/UX principles, wireframing, prototyping
  • Windows 10/11 administration
  • Active Directory
  • Basic Networking
  • Hardware support
  • Ticketing systems
  • Microsoft Office installation/configuration

Timeline

Summer Help

Smurfit Westrock
06.2025 - 08.2025

Project Manager

Student Painters
06.2024 - 08.2024

Ski Lift Operator

Nashoba Valley
12.2023 - 01.2025

Server Assistant

Red Heat Tavern
08.2022 - 02.2023

Counselor

Camp Evergreen
06.2019 - 08.2021

High School Diploma - undefined

Austin Preparatory School

Bachelor of Science - Information Technology

Sacred Heart University