Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Duris

Manchester

Summary

Technology Sales Executive with over 12 years of experience selling SaaS CRM & Workforce Technology Solutions. Deep expertise across a range of products including Applicant Tracking Systems (ATS), Time and Expense (T&E), Employee Management & Onboarding, Middle Office & Pay | Bill Systems, Vendor Management Systems (VMS), and On-Demand Staffing Platforms. Solutions expertise includes Managed Service Programs (MSP), Recruitment Process Outsourcing (RPO), Statement of Work (SOW) and Solutions Consulting. Exceptional people and communication skills with strong business acumen and commitment to the highest standard of professional excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Director, Enterprise Solutions

AkkenCloud
Nashua
04.2018 - Current
  • Continued to perform duties as detailed below under Sales Director
  • Oversee sales calls, pipeline management, and goal attainment of the sales team
  • Provide thorough demonstrations of SaaS platform to all business units of prospect companies, including Sales, Recruitment, HR, Operations, Accounting & Payroll
  • Helped lead the company into the Enterprise market space of the Staffing Industry
  • Work with internal Executive & Engineering teams on roadmap creation and prioritization
  • Work directly with C-suite executives to create operational workflows through leveraging our cloud-based application
  • Created SOW’s to meet client customization and configurational requirements
  • Worked with internal teams on product and service pricing to maximize profitability
  • Led contract negotiation for all new clients partnering with Akken

Director of Sales

AkkenCloud
Nashua
02.2015 - 03.2018
  • Continued to perform duties as detailed below under Sales Manager
  • Perform sales and system training to new hires as well as established staff
  • Oversee sales calls, pipeline management, and goal attainment of the sales team
  • Perform in-depth platform demonstrations
  • Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
  • Act as a liaison between our Product Management and Engineering teams
  • Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
  • Develop technical solutions to be posted to both internal and external knowledge base
  • Act as a liaison between our Product Management, Sales, and Engineering teams

Sales Manager

AkkenCloud
Nashua
04.2014 - 01.2015
  • Continued to perform duties as detailed below under Sales Executive
  • Manage sales internal sales team to reach company recurring revenue goals
  • Perform sales and system training to new hires as well as established staff
  • Oversee sales calls, pipeline management, and goal attainment of the sales team
  • Perform in-depth platform demonstrations
  • Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
  • Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
  • Develop technical solutions to be posted to both internal and external knowledge base

Sales Executive

AkkenCloud
Nashua
03.2013 - 03.2014
  • Conduct discovery meetings to define client needs and pain points
  • Educate the customer on software capabilities and technical requirements
  • Participate in customer project team meetings, ensuring design & configuration actions are documented and executed
  • Complete configuration documents in coordination with the customer
  • Configure application to meet Customer’s specific business process requirements
  • Design and configure system reports to meet client’s analytic and compliance requirements
  • Provide input into project planning to ensure time-frame and customer satisfaction goals are achievable
  • Perform acceptance testing and best practice sessions
  • Document and track customer product enhancement requests
  • Oversee data mapping activities to support migration
  • Provide train-the-trainer, administrative, team training, and reporting training to the customer
  • Transition client to talent management software vendor’s support team by providing relevant documentation about system configuration requirements and any open action items
  • Maintain mastery of knowledge of business management software

Business Development Manager

Evergreen Recruiters
Manchester
02.2011 - 02.2013
  • Partnered with founder to market and promote a start-up recruiting firm, including website content, social media, and email marketing campaigns
  • Screen and interview candidates for full time employment placements
  • Conduct client meetings to determine staffing needs and perform contract negotiations
  • Provided strategic workforce solutions for engineering and technical companies
  • Developed the ability to screen, source, and select employment candidates based on strategic criteria
  • Actively marketed skill-specific individuals to targeted companies
  • Applied cold calling techniques to develop an immediately profitable account base

Education

Bachelor of Science - Business Administration

Plymouth State University
Plymouth, NH

Skills

  • Full-cycle Enterprise Sales
  • Business Development
  • SaaS Sales
  • Service
  • Implementation
  • Territory Management
  • Account Management
  • Contract Negotiation
  • Cloud Computing
  • Sales Management
  • Growth Strategy Deployment
  • Goal Setting
  • Achievement
  • Professional Services Management
  • Strategic Alliances
  • Partnerships
  • Business Process Reviews
  • Customer Satisfaction
  • Team Building
  • Product Roadmapping
  • Project Management
  • Onsite SaaS Platform Demos
  • Remote SaaS Platform Demos
  • Quality Assurance
  • Team leadership
  • Product management
  • Customer relationship management
  • Process improvement
  • Price structuring

Certification

  • Kurlan Sales Training
  • SPIN Sales Training
  • Microsoft Sales Certified
  • Dale Carnegie Training
  • Action Selling

Timeline

Director, Enterprise Solutions

AkkenCloud
04.2018 - Current

Director of Sales

AkkenCloud
02.2015 - 03.2018

Sales Manager

AkkenCloud
04.2014 - 01.2015

Sales Executive

AkkenCloud
03.2013 - 03.2014

Business Development Manager

Evergreen Recruiters
02.2011 - 02.2013

Bachelor of Science - Business Administration

Plymouth State University

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